Joe Jackson Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Overseeing all operational aspects of the venues, including building facilities, duty management, aquatics lifeguards, sports technology, and venue operations.Responsibilities▪ Fostering strong relationships with more than 15 key sports organisations, enhancing collaboration and communication across all the venues.▪ Streamlining processes and enhancing co-ordination among diverse teams to ensure optimal safety, efficiency, and customer satisfaction.▪ Actively co-ordinating events, bookings and venue utilization. ▪ Served as Chair of the Occupational Risk Committee, identifying, assessing, and mitigating workplace hazards to promote a safe and compliant work environment.▪ Key contracts including but not limited to – MSAC Car Parking, Cleaning, Cleaning Chemicals and Consumables, Sports Timing, Operational Equipment, Security Resources, Security Infrastructure. Achievements▪ Spearheading the rapid organisational shift to host the FINA World Short Course Championships at MSAC with just five months of preparation, typically requiring two years and successfully delivering the championship, attracting 900+ athletes and garnering significant international media coverage.▪ Directing all operational aspects of the championship, including food and beverage offerings, setup and pack down teams, while maintaining business-as-usual operations.▪ Developing and executing leadership rosters to address staffing shortages as operations resumed after lockdowns, improving onsite team effectiveness, resulting in enhanced service delivery and a better overall experience for patrons

Stepped in to lead the club during a time of transition.Responsibilities▪ Executed race meetings and conducted committee meetings, ensuring smooth operations and adherence to regulations, as well as routine CEO responsibilities, driving club performance and member engagement.Achievements▪ Prepared the Annual Report and planned the AGM, highlighting key achievements and strategic goals for stakeholders.

Event management, Operational management including the Food & Beverage team and the Sales & Marketing Department.Responsibilities▪ Managed team performance, co-ordinated syndications, and ensured compliance with OH&S regulations to drive operational excellence.▪ Directed the Food & Beverage team and Sales & Marketing Department, driving initiatives that enhanced service quality and boosted revenue growth.▪ Provided strategic guidance and support to the CEO, fostering professional development and enhancing leadership capabilities.▪ Board member on the Community Grants Fund Board which oversees the annual distribution of $50,000 in community grants.Achievements▪ Spearheaded the planning and execution of major events, including the TAB Melbourne Cup, successfully managing logistics and operations for more than 4,000 attendees.

Springvale, Victoria, Australia

Served as a board member for a business with annual revenue in excess of $15m.Responsibilities▪ Drove key strategic decisions related to financial planning and club development, overseeing refurbishment initiatives that enhanced operational efficiency and member experience.Achievements▪ Served as the primary liaison for the CEO, providing strategic support across HR, marketing, sales and operations to drive organisational direction and enhance overall efficiency.

Broadmeadows, Victoria, Australia

Full event planning and execution, function and race night sales, as well as financial and team management.Responsibilities▪ Oversaw multiple departments, driving operational excellence and strategic initiatives to enhance overall performance and achieve organisational goals.▪ Directed marketing initiatives, including social media strategy and CRM integration, while successfully implementing a dedicated club app and driving business development efforts to enhance member engagement and streamline communication.▪ Assumed interim CEO responsibilities during executive leave, ensuring seamless leadership and operational continuity while overseeing strategic initiatives and team management.Achievements▪ Increased conference/functions revenue by 230% over three years.▪ Conducted a comprehensive efficiency review across all departments, implementing streamlined processes that enhanced operational efficiency and improved the organisation's bottom line.

Managed a team of over 20, at one of SC most prestigious venues Grand Hyatt Melbourne. Inaddition to managing offsite teams in other venues.Primary SC contact for some of Melbourne’s premium events. Including external suppliers.As a registered trainer, composed and executed training courses to our Victorian teams.

Hilton Melbourne Airport

Aquatic Technical Operator Sisss00110

Certificate Iv Workplace Training And Assessment, Tae 40110

Bachelor Of Business Administration (Bba), Tourism And Hospitality

Vce