Responsibilities:• Establish long term relationships with independent retailers and company partners.• Increase revenue growth and drive KPIs.• Organising journey schedules and making amendments to maintain companycompliance.• Seeking new customer opportunities within the allocated territory.• Provide an exceptional service to ensure products are always available to customers.• Daily stock and cash processes for ordering, picking and delivery of stock.• Growing defined targets across the territory.Key Achievements:• Consistently overachieving monthly revenue targets at an average of 150%, whichcontributed to the success of London van sales’ regional yearly target.• Increased active call growth from 65 to 105 retailers, allowing for more revenue.• Activated 2 key accounts with a revenue growth of over £2000 each month, amountingto a days' worth of targeted revenue from just 2 accounts.• Leading the agenda for our targeted number of stores qualified to our reward scheme bypresenting via Zoom Meetings and showcasing wins on our group WhatsApp chat.• Developed a great relationship with depot staff and retailers, which built trust andloyalty towards me as their trusted advisor for Walkers Crisps.

• Managing availability across the store.• Provide training for new colleagues.• Cash up tills and follow closing store procedures for the end of day.• General labor, stock replenishment and other aspects of my former role with the company.

• Postal and courier duties, including receipt of mail and parcels, sort and deliver to differentdepartments within strict time frames.• Packing and shipping orders through FedEX.• Liaison with customers via telephone and in person, dealing with inquiries and providing relevantinformation.• Management of office consumables, checking and replenishing stock.• Use of Excel spreadsheets for record keeping.• Tasks including printing, cutting and copying when required, as well as usingfinishing devices.Key Achievement:• Created a spreadsheet using Microsoft Excel to make a record of all the jobs that neededto be completed with various informative fields.

• Oversee daily operations in store, manage, motivate and maximise the outcome of daily KPI’s. This included general sales, gross margin, credit card applications, club cards sold and average basket size.• Hand out individual KPI targets for each associate.• Maintain a strong individual sales presence by setting the standards as a role model.• General warehouse duties, picking orders, labelling, shipping, packing and receiving new stock.• Ensure customers are given a swift, knowledgeable and friendly transaction.• Training associates where required.• Deal with customer queries and complaints.• Prepare promotional materials and displays.• Interaction with customers face-to-face and telephone, providing detailed product knowledge andpromoting sales.• Ensure products have the appropriate security precautions to prevent theft.• Maintain high standards through a clean, well organised store where space is utilised efficiently andpromotional materials can be displayed appropriately to maximise sales.

• Supervise, motivate and manage colleagues.• Open and close store premises when required.• Perform and oversee daily operations, including off-sale lists, inventory adjustments, home deliveryprocessing, stock rotation, shrinkage and store replenishment.• Management of checkouts, cashing up at store opening/closing.• Ensure customer satisfaction and minimal wait times.• Assist with customer queries & complaints over the phone or in person.• Manage and organise store deliveries.