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Joe Mcfarland is a Service Operations Manager at Illumina. He possess expertise in mechanical engineering, manufacturing, customer service, field service, troubleshooting and 17 more skills.
Illumina
View- Website:
- illumina.com
- Employees:
- 9248
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Service Operations ManagerIlluminaSan Francisco, Ca, Us
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Staff Service Operations AnalystIllumina Nov 2021 - PresentSan Francisco Bay Area
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Senior Field Service EngineerIllumina Jun 2015 - Nov 2021San Francisco Bay Area• Managed some of our highest visibility clinical accounts in the Bay Area. • Developed preventative maintenance schedule for Bay Area service team to help keep team in compliance with contract requirements. • Implemented proactive instrument monitoring to service instruments before failures. • Worked with Illumina Accelerator to develop performance metrics for presentation to Illumina Board of Directors.• Worked with Customer Experience Steering Committee to improve how our customers interact with our products.• Received Field Service Distinction Award in 2017.
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Field Service EngineerBose Corporation Apr 2012 - May 2015Eden Prairie, Mn• Supplied on-site training and service for material testing equipment in a variety of industries, including Aerospace, Automotive, Biotech, and Medical Device. • Developed customer relationships in over 15 countries.• Completed cost analysis for regionalization of service team and relocated to cover sales for California and service for Western United States and Asia. • Received the 2014 Bose Field Service Engineer of the Year Award -
Mechanical Design InternQuadtech Jun 2011 - Sep 2011Limerick, Ireland- Project Leader for Automated Environment Controller (AEC) used to validate product for customer’s requirements and ensure reliable operation in a harsh application- Served as a liaison between US headquarters and Ireland branch on technical issues and product clarification -
Mechanical Design InternQuadtech Jun 2010 - Sep 2010Sussex, Wi-Designed a lab test stand to emulate a packaging print press in which components of QuadTech’s Color Measurement System were developed- Designed and released production drawings for electronic enclosure used in the new Color Measurement System- Prototyped and developed calibration fixture for aligning colored sample with SpectralCam product
Joe Mcfarland Skills
Joe Mcfarland Education Details
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Master Of Business Administration (Mba) -
Mechanical Engineering -
Mechanical Engineering
Frequently Asked Questions about Joe Mcfarland
What company does Joe Mcfarland work for?
Joe Mcfarland works for Illumina
What is Joe Mcfarland's role at the current company?
Joe Mcfarland's current role is Service Operations Manager.
What is Joe Mcfarland's email address?
Joe Mcfarland's email address is jm****@****ina.com
What is Joe Mcfarland's direct phone number?
Joe Mcfarland's direct phone number is +185836*****
What schools did Joe Mcfarland attend?
Joe Mcfarland attended University Of California, Berkeley, Haas School Of Business, University Of Minnesota-Twin Cities, Norwegian University Of Science And Technology (Ntnu).
What skills is Joe Mcfarland known for?
Joe Mcfarland has skills like Mechanical Engineering, Manufacturing, Customer Service, Field Service, Troubleshooting, Testing, Mechanical Product Design, R&d, Material Characterisation, Finite Element Analysis, Fatigue Analysis, Stress Testing.
Who are Joe Mcfarland's colleagues?
Joe Mcfarland's colleagues are Michael A. Smith, John Gozo, Fernando Salcedo Ramirez, Taylor Stone (Clement), Dr Paul Smith, Mba, Beverly Pacifico, Lachlan Mcdonald.
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Joe McFarland
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Joe McFarland
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2learningforward.org, hershey.k12.pa.us2 +171752XXXXX
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