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Author - Leadership Consultant - International Speaker
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FounderHawk Studios Jul 2022 - PresentHartford, Connecticut, United States -
Film DirectorMcgee Productions Jul 2017 - PresentRamsey, New Jersey, United States -
International Speaker / LeadershipMcgee Leadership Dec 2016 - Aug 2022Connecticut
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AuthorAustin Macauley Publishers Limited May 2018 - PresentConnecticutAuthor of Leadership Lessons Inspired By a 6 Year Old -
AuthorAbstract Publications Nov 2016 - Aug 2022 -
Manager, Technical Support (Ssd)Konica Minolta Business Solutions U.S.A., Inc. Jul 2012 - Jul 2019- Manages the RA (Resolution Attainment Team- T2) printer technicians.- Responsible for Hiring new staff.- Performs coaching and manages a staff of 10 in NJ and CT- Executes process improvement and productivity gains to the call center- Establishes and executes the training needs for all direct reports- Monitors the daily interactions of all personnel so they are successful in their roles and career paths.Call Center: Managed Help Desk: 10,000 Calls Per Month Center -
District President - Area 3Hdi Oct 2016 - Jun 2018Windsor, Ct• Organizes and supervises the activities of Chapters within their district, to ensure compliance and consistency with HDC Bylaws, the Operational Manual, Procedures and best practices, resulting in a quality chapter experience across their district chapter group.• Reports to assigned RVP and collaborate to keep the Board of Directors advised of health of chapters in their District• Regularly communicates with the Chapters in their District to help determine best process for regular calls• Keep abreast of the activities and health of chapters in their district• Discuss best practices• Ensure consistency in chapter operations -
PresidentHdi Jun 2016 - Jun 2018Essential position functions· Leads chapter meetings and/or assigns to other officers to lead meetings· Ensures regular review of chapter bylaws, including adherence as well as on time submission of chapter deliverables.· Ensures officer positions are held by engaged individuals · Represents the chapter on all official matters· Takes steps to ensure that all officers abide by HDI’s LC Policies & Procedures Agreement· Hold regular board meetings· Fill in for other officers as needed· Make an effort to attend and encourage other officers to attend the annual Officers’ Summits· Represent the IT service and technical support industry in a knowledgeable and professional manner· Foster growth and mentor other officers
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Vp Of Social MediaHdi Jun 2014 - Jun 2017The Local Chapter VP of Social Media is responsible for the management of the chapter’s website and partners with the Local Chapter President for management and maintenance of Linkedin groups and Twitter accounts. http://www.cthdi.orgThe Local Chapter Officer Vice President of Communications provides HDI with a copy of all announcements, newsletters, and other materials that are produced and distributed by the Chapter or on behalf of the Chapter.
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It ManagementThe Hartford Oct 2009 - Jul 2012Hartford, Ct- Managed 16 Reports from Hartford, CT, San Antonio, TX and Remote technicians.- Provided FCR reduction to the call center-Improved morale; creation of Employee of the Month Program. -
Executive DesktopThe Hartford Feb 2008 - Oct 2009
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TrainerComputer Science Corporation 2006 - 2007
Joe Mcgee Skills
Joe Mcgee Education Details
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Watertown High School
Frequently Asked Questions about Joe Mcgee
What company does Joe Mcgee work for?
Joe Mcgee works for Hawk Studios
What is Joe Mcgee's role at the current company?
Joe Mcgee's current role is Award Winning Film Director/ Producer.
What is Joe Mcgee's email address?
Joe Mcgee's email address is jo****@****ley.com
What is Joe Mcgee's direct phone number?
Joe Mcgee's direct phone number is (800) 966*****
What schools did Joe Mcgee attend?
Joe Mcgee attended Watertown High School.
What skills is Joe Mcgee known for?
Joe Mcgee has skills like Itil, Technical Support, Process Improvement, Troubleshooting, Vendor Management, It Management, Help Desk Support, Call Centers, Management, Active Directory, Sharepoint, Business Analysis.
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