Joe Moloughney Email and Phone Number
At OneTouch Direct and OMNI-Cloud Solutions we're creating new team environments by creating a safe space where team members can be open with each other without fear of incrimination or judgment. By building that trust we're improving communication and breaking down walls. Leadership includes taking the lead on that honest open sharing.I want to build a self managing, self discipline work place where people like me are only needed to set the vision and point the team in the right direction and say "Go get it!".As part of the Executive team at OneTouch Direct for the past 15 years I've helped guide the business from startup to north of $70M. Not only from a technology and security perspective but also from a business strategy perspective.I've taken pride in the fact that I was able to envision the future of the business from the beginning, developed the road map to the destination and executed on that road map seeing the vision come to fruition. All the while applying the suitable level of process and controls appropriate for the business at whatever stage in the life cycle we were.As CISO I designed and built the enterprise security framework, organization, controls, policies and procedures from the ground up achieving PCI and SOC compliance.Having led IT organizations for startups and established enterprises, I am continuously looking forward to what’s next in technological advances and how they can solve business challenges. With broad-based IT experience and accomplishments spanning over 15-years within a variety of industries, my demonstrated leadership skills include strategic planning, change management, and building solutions to complex global issues.Using my leadership skills, coupled with proven abilities in developing, selecting, integrating, and implementing enterprise-wide systems, I can ensure optimal productivity, up-time, security, and positive user and customer experience across the enterprise. With more than fifteen years of IT experience, I’ve been successful in roles including Executive Vice President of Information Technologies, Chief Security Officer, and Vice President of Application Development. Highly resourceful, I have a history of identifying and capitalizing on opportunities to cut costs, drive innovation and quality, increase efficiency/productivity, and ensure customer excellence. As a former entrepreneur, I understand and appreciate the many facets of business and can be influential in cross-departmental collaborations.
Omni Cloud Solutions, Llc
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Chief Product OfficerOmni Cloud Solutions, Llc Dec 2019 - PresentTampa, Fl, UsExcited about building the next generation contact center solution! -
Executive Vice President, Information Technologies & Chief Security OfficerOnetouch Direct Sep 2003 - PresentTampa, Fl, UsDeveloped startup technology vision, created the roadmap, and lead, executed, and supported strategic plans, enabling company’s rapid growth from a startup (100 seat call center and $2M annual revenue) to a $70M annual revenue organization with1,000+ agents and 6 locations. Manage 35-person staff including off-shore teams. ►Enabled company to effectively manage growth by acquiring Fortune 100 clients and revenue of $6M+ per month, by transforming the enterprise with enterprise level redundant infrastructure, integrated telephony, and contact center platform. ►Saved $200K annually in licensing and support costs, by designing and managing the development of SaaS contact center platform. Additional cost-savings are projected, due to the reduction of call center staff through AI and voice analytics technology, and elimination of infrastructure.►Created significant cost-savings annually for telephony, WAN, and internet service, by renegotiating carrier/ISP contracts each year.►Achieved PCI and SOC compliance by designing, developing, and implementing security framework (policies, procedures, and controls.) -
Vice President Application DevelopmentMosaic Performance Solutions Oct 2001 - Dec 2002►Led all IT related efforts in support of varied Marketing initiative with multiple brand partners. Managed 15-person staff consisting of Developers, Project Managers, and Business Analysts.►Increased speed to market and reduced development cost by creating efficiencies through standardization of database architecture for transactional order processing and fulfillment applications. Eliminated need to customize development for each marketing initiative.►Introduced data warehousing, selected and delivered a decision support application on OLAP/MS SQL Server, despite an abbreviated schedule and limited resources. -
Development ManagerCredit Suisse Oct 1995 - Oct 2001Zurich, ChSupported compliance and legal departments through the acquisition of Donaldson, Lufkin & Jenrette, Inc. (DLJ). Managed 10-person staff of developers and two indirect modelers. Migrated 1.5 terabyte compliance data warehouse and developed/delivered trading surveillance application. ►Contributed significant cost and schedule reductions during development and delivery of the trade surveillance project. ►Considered subject matter expert on compliance data warehousing and regulatory and surveillance reporting.
Joe Moloughney Skills
Joe Moloughney Education Details
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Fairleigh Dickinson UniversityComputer Science -
William Paterson University Of New JerseyGeneral
Frequently Asked Questions about Joe Moloughney
What company does Joe Moloughney work for?
Joe Moloughney works for Omni Cloud Solutions, Llc
What is Joe Moloughney's role at the current company?
Joe Moloughney's current role is Chief Product Officer at OMNI-Cloud Solutions, LLC & Executive Vice President Information Technologies and CISO at OneTouch Direct, LLC..
What schools did Joe Moloughney attend?
Joe Moloughney attended Fairleigh Dickinson University, William Paterson University Of New Jersey.
What skills is Joe Moloughney known for?
Joe Moloughney has skills like Leadership, Team Building, Client And Vendor Relations, Account Management, Sales, It Policy, Business Analysis, Vendor Management, Lead Generation, Strategy, Compliance Assurance, It Strategic Planning.
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