Joe Nicoletti is a Founder and CEO at Scrivener Coach LLC. He possess expertise in customer service, social media, leadership, management, troubleshooting and 10 more skills. Colleagues describe him as "When I worked with Joe he was a take charge person who looked at challenges as opportunities. Customer service was always first on his list and he was always a customer favorite." and "Joe transitioned into the Resource Center Manager. He expertise in managing adverse situations made this change very smooth for both the client leadership, customer and his direct reports. He had to adjust delivery processes, manage a workload that well exceeded all known estimations, and deal with a client decision to turnover several senior employees. Joe has weathered and bested these challenges with style and grace, earning him multiple awards and recognition within the company, but most importantly at his own jobsite in the eyes of the workforce and customers. They all trust and respect his actions because he has integrity, accountability, and wisdom."