Joe Ostrowski Email and Phone Number
Joe Ostrowski work email
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Joe Ostrowski personal email
I am passionate about learning new things and being able to use the skills I have acquired over the years in different environments. The networking field is where I excel most. Technology has always been a passion of mine, and I enjoy working with computers and all it's aspects. In my free time, I love playing sports, reading, cooking and spending time with family and friends.
Functionone
View- Website:
- functionone.com
- Employees:
- 6
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It Support SpecialistFunctionone Mar 2023 - PresentEast Syracuse, New York, United StatesDuring my tenure at Function One, I efficiently managed incoming calls and emails by organizing them into an in-house ticketing system, ensuring prompt resolution of issues. I played a crucial role in configuring new server builds tailored to the needs of small to medium businesses, optimizing their operational efficiency. I facilitated domain transfers between Office 365 tenants, streamlining clients' digital infrastructure. My responsibilities extended to troubleshooting basic end-user issues, setting up print servers, and resolving connectivity issues for remote users, enhancing overall system reliability. Furthermore, I demonstrated proficiency in terminating Cat5 cables onsite and facilitating seamless desk relocations. I also handled 365 subscription changes, user management updates via Active Directory and Office 365 group administration. I collaborated effectively with third-party vendors to expedite client onboarding processes. I oversaw backup and restoration utilities for both servers and workstations, ensuring data integrity and continuity of operations. Moreover, I efficiently managed Duo Mobile 2FA portal administration, contributing to robust security protocols. My tenure at Function One was marked by proactive problem-solving and dedication to ensuring smooth IT operations for our clients.
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It Support EngineerJma Wireless Jul 2021 - Mar 2023Liverpool, New York, United StatesI worked in a position that supported users and sites across the world. I managed CRM software from Zoho for a small team of people and made sure issues were prioritized and resolved efficiently. I managed the company’s Verizon Wireless account with 150+ mobile devices. I issued company cell phones that were managed through MDM software. I implemented and maintained the company’s IT Glue documentation account, which holds all passwords, asset and warranty information, procedural guides, and account information. I set up end user 365 accounts, PC/laptop configurations, folder permissions, shared folders, etc. I also maintained asset tracking software with 2000 active devices. I was also a Global Administrator for their 365 account. This includes maintaining their Sharepoint site, Teams accounts and phone system, Security and Compliance resources, etc. -
Helpdesk SpecialistKishmish, Inc. Sep 2013 - Jul 2021Syracuse Area, New YorkI answered helpline calls remotely and on-site using ConnectWise CRM software to document and troubleshot issues effectively for 150+ small to medium businesses. I managed VMWare environments for multiple sized clients. I configured Cisco Meraki infrastructure from Wi-Fi to VPN. I worked on-site at a medical imaging facility for 3 years managing 200+ end points, servers and modalities (MRI, CT, PET, Mammography machines) across 7 different locations. -
Sr. Technical SpecialistCxtec May 2008 - Jul 2013Syracuse, NyI answered in-house helpline calls to maximize sales efficiency. I researched, tested, and deployed software to end users via virtual environment. I assisted management and corporate clients with remote tele-conferencing. I maintained their internal VoIP system. I managed all end user related tasks, including creation, deletion, upgrading, permissions, and physical hardware. I also managed audio and video for in-house monthly sales meetings. -
Technical SpecialistJgb Enterprises, Inc. Feb 2008 - May 2008Liverpool, NyMaintaining end user’s machines and accounts was my primary goal. I also maintained all printers on the factory floor (Zebra, Eltron, HP, etc.). I was the only IT person on-site, so working independently and coming up with concrete solutions on the fly was an everyday occurrence. -
Cage CashierOneida Nation Enterprises, Turning Stone Resort And Casino May 2007 - Jan 2008Oneida, NyCompleted full range of monetary transactions. Maintained organization and professionalism.Followed documented policies and procedures. -
Helpline AssociateSuny Oswego Cts Aug 2004 - May 2006Oswego, NyI provided support to new and existing students for connectivity, AV, VPN, email, and Intranet applications. I diagnosed hardware and software issues over the phone and in person. I maintained account information for PC labs and general access.
Joe Ostrowski Skills
Joe Ostrowski Education Details
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Suny OswegoInformation Science/Studies
Frequently Asked Questions about Joe Ostrowski
What company does Joe Ostrowski work for?
Joe Ostrowski works for Functionone
What is Joe Ostrowski's role at the current company?
Joe Ostrowski's current role is IT Support Specialist at FunctionOne Inc..
What is Joe Ostrowski's email address?
Joe Ostrowski's email address is jo****@****ess.com
What schools did Joe Ostrowski attend?
Joe Ostrowski attended Suny Oswego.
What skills is Joe Ostrowski known for?
Joe Ostrowski has skills like Rightfax, Exchange 2010/2007/2003, Windows Xp/vista/7, Vmware Infrastructure, Microsoft Exchange, Microsoft Office, Vmware View, Webex, Sophos, Forefront, Windows Media Center, Fedora Core.
Who are Joe Ostrowski's colleagues?
Joe Ostrowski's colleagues are Jacob Blaszkow, Matthew Muller.
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