Joe Palma Email & Phone Number

KDI Office Technology is a $38M office technology company who helps improve the workplace of small and large businesses. We are family-owned with 6 locations throughout the Philadelphia area, New Jersey, and Delaware. We have solutions that assist businesses scan, store, find, and distribute information more efficiently. For the past 30 years, we’ve had tremendous success improving the workplace using innovative technologies and services. This has enabled our customers to work smarter and focus on their core business. We handle Managed Print and Managed IT Services, Document Management & Scanning, and IT Technology and our portfolio of products includes Digital Imaging Systems, Production Print, IT Software and Hardware, Scanners, Phone Systems, and Printers. Our highly trained and experienced team takes complex problems and simplifies them. Simply put, we get it. We’re skilled at matching the most appropriate technology for your needs and making sure it runs smoothly, 24-7. We’re also vigilant about sourcing products, services, and processes that will save you time and money. And, we’ll help you avoid the ones that don’t.KDI is the Official and Exclusive Office Technology Provider of Dover International Speedway and is also the Proud Office Technology Sponsor with long term contracts for the Philadelphia Flyers & Wells Fargo Center, Philadelphia Phillies, Philadelphia Union, Philadelphia Soul, and 97.5 The Fanatic. No other office technology company in the Philadelphia marketplace enjoys such a controlling share of partnerships in sports marketing.

Pennsylvania

• Focus on providing clients with the highest level of ROI to yield long term business results and achieve their Strategic Initiatives • Specialized in document management and office workflow solutions, managed print services, office and production print technologies ( hardware and software )• Responsible for preparing sales strategies, creating demand, identifying and closing new sales opportunities, budgeting and forecasting of monthly revenue to Senior Management

Horsham, Pennsylvania

• Managed a territory of named accounts with focus on client satisfaction and enabling growth within existing accounts.• Prepared sales strategies with emphasis on demand generation to identify, develop, and close new sales opportunities. • Specialized in Production and Office Print Technology, Office Software Workflow Solutions, Print Management and Document Security.

Blue Bell, Pa

• Business Development Executive specializing in the Healthcare Providers vertical market.• Managed and developed several large-scale, national Healthcare Systems and Healthcare Providers. • Experienced with establishing and developing relationships with C-Level Executives.

Philadelphia

• Overachieved sales quota revenues every full year in territory (2010 – 2014). • Developed an entry level sales territory and grew a healthcare client base from 1 hospital to 12 hospitals within 5 years in assignment.• Managed several large accounts within Healthcare, Higher Education, Financial and Technology markets and maintained a 100% client retention rate throughout my tenure. • Completed First Line Sales Team Management Training and Certified "Manager Ready"

Greater Philadelphia Area

• Maintenance and on-site technical support for the full line of Xerox Production Color Digital Printing Systems.• Performed troubleshooting, repair and software upgrades for the Creo-Scitex, EFI Fiery and Xerox DocuSP digital Front Ends.• Gold Peak Performer Award recipient for outstanding technical support and customer satisfaction ratings.• Experienced with daily maintenance, repair, prepress and operation and operator training of the Xerox iGen Digital Printing Press.

Branchburg, Nj

• Field Service Engineer providing phone and on-site technical support, repair and installation of the Lambda Large Format Photographic Laser Imaging System supporting all of North America.• Factory Trained in Brixon, Italy to troubleshoot, install and calibrate Laser Optics.

Philadelphia

• Field Service Engineer providing on-site technical support, maintenance, repair and installation of the Xeikon Digital Printing Press and Digital Front End covering the US Eastern Region.• Trained new operators on daily maintenance, pre-press workflow and operation of the Xeikon Digital Press.

Burlington, Nj

• Field Service Technician supporting the full line of Canon Copier, Wide Format Engineering Devices and Digital Color Printing Systems.

Computer Technology/Computer Systems Technology

Education record

Harvard Business School on-line training course and Xerox Seminars (New York, NY, Wash., DC)

Education record

Education record

Education record