Joe Primo

Joe Primo Email and Phone Number

IT Systems Admin and Asset Manager @ Carl F Riedell & Son, Inc
Boston, MA, US
Joe Primo's Location
Boston, Massachusetts, United States, United States
About Joe Primo

At Recorded Future, our team's mission is to streamline global office operations, and my role is pivotal in developing policies that ensure efficiency and compliance. Through analyzing and improving existing processes, I've implemented critical workplace technology solutions, enhancing both security and functionality across our international offices.Previously as a Senior Workplace Experience Coordinator at Unity Technologies, I bring confidence and poise to every interaction, collaborating effectively with colleagues across all levels of the organization. My attention to detail and resourcefulness have allowed me to consistently deliver projects ahead of schedule while also contributing to broader company goals.My passion for technology has inspired me to pursue a transition into IT. I am always eager to learn and embrace new challenges, staying current with emerging technologies to further develop my skills.Competencies: Operations management, time management, teamwork, adaptability, communication, results-driven mindset, career development, continuous learning.Hobbies: Family and spending time with my two boys, Hiking, fitness, game development, researching new technologies, and watching anime across various genres.

Joe Primo's Current Company Details
Carl F Riedell & Son, Inc

Carl F Riedell & Son, Inc

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IT Systems Admin and Asset Manager
Boston, MA, US
Joe Primo Work Experience Details
  • Carl F Riedell & Son, Inc
    It Systems Admin And Asset Manager
    Carl F Riedell & Son, Inc
    Boston, Ma, Us
  • Recorded Future
    Global Office Operations Specialist
    Recorded Future Mar 2024 - Sep 2024
    Somerville, Ma, Us
    Managed user account functions such as email setup and password resetsLed technology management efforts, ensuring optimal operation of systems like Envoy and Kisi, enhancing user satisfaction.Streamlined employee onboarding/offboarding, improving process efficiency.Directed employee onboarding processes ensuring seamless experiencesSet up and deployed PCs, hardware, and peripherals based on employee needs to enhance productivity.Maintained documentation for office processes, ensuring compliance and operational excellence.Developed and enforced policies to unify office operations globally, promoting consistency and security.
  • Unity
    Workplace Experience Coordinator
    Unity Apr 2022 - Jan 2024
    San Francisco, Us
    Managed and improved day-to-day functions by refining operational procedures.Cultivated strong vendor relationships, resulting in improved processes and reduced expensesOptimized resource utilization improving user experienceManaged project timelines effectively for successful office renovationsSpearheaded purchase requisition management and vendor invoicingManaged office infrastructure maintenance, focusing on furniture, lighting, and equipmentCoordinated internal events, enhancing employee engagementProvided comprehensive support to regional offices and their remote teamsHandled management of tickets and access control efficiently
  • Savant Systems
    Information Technology Support Specialist
    Savant Systems Apr 2021 - Apr 2022
    Hyannis, Ma, Us
    Resolves issues by researching documentation; troubleshooting hardware; software, or feature problem; Maintains help desk database by entering caller statistics, inquiries, responses, creating documentation, and training materialsPerform on-call rotational duties as neededCustomer serviceTechnical troubleshooting skills Data networking Work with advanced integrated systemsDetermine and resolve issues
  • Southern New Hampshire University
    Peer Tutor
    Southern New Hampshire University Mar 2021 - Apr 2022
    Manchester, Nh, Us
    Assists students with specific course-related concepts and problemsConducts one-on-one, small group and/or Drop-in tutoring sessionsParticipates in regularly scheduled meetings with supervisor
  • Staples
    Tech Associate
    Staples Jun 2016 - Mar 2021
    Framingham, Ma, Us
  • Stoneforge Tavern And Grille
    Bartender/Supervisor
    Stoneforge Tavern And Grille May 2012 - Oct 2016
    Oversaw all aspects of bar operations with a focus on quality product production, efficiency, service, and profitability for a privately-owned organization which operates two establishments here in MA.-Consistently utilized high levels of energy, provided superior customer service, filled drink orders in an efficient, friendly, and professional manner.-Trained new staff and built customer loyalty.
  • Atlantic Beer Garden
    Assistant General Manager
    Atlantic Beer Garden Jun 2009 - Nov 2011
  • U.S. Coast Guard
    Boatswain'S Mate
    U.S. Coast Guard Sep 1998 - Sep 1999
    Washington, Dc, Us
    Deck maintenanceSmall boat operations NavigationSupervising all personnel assigned to a ship's work force or small boat station.

Joe Primo Education Details

  • Southern New Hampshire University
    Southern New Hampshire University
    Information Technology
  • Southern New Hampshire University
    Southern New Hampshire University
    Computer Games And Programming Skills

Frequently Asked Questions about Joe Primo

What company does Joe Primo work for?

Joe Primo works for Carl F Riedell & Son, Inc

What is Joe Primo's role at the current company?

Joe Primo's current role is IT Systems Admin and Asset Manager.

What schools did Joe Primo attend?

Joe Primo attended Southern New Hampshire University, Southern New Hampshire University.

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