See Projects section of my profile to learn more about the projects I've managed. • Oversees the development of initial and revised detailed scope, project plans, cost estimations and forecasts of associated resources and scheduling requirements.• Provides analysis and consultation to determine project requirements, scope and approach. • Partners with stakeholders and others involved in the project intake process to position project approach correctly.• Resolves issues and supports project progress through direct interaction with team members between meetings.• Ensures customer understanding of and satisfaction with project delivery processes.• Maintains effective communications with C-Suite executive sponsors and all project stakeholders to ensure project status and issues are known.• Identifies, establishes, and maintains excellent business relationships with internal and external team members.• Managed all change management activities.• Managed the project budget, utilization of project resources, and costs to ensure adherence to project budget estimates as well as prepared required budget reporting.

See Projects section of my profile to learn more about the projects I've managed. • Worked with clients to understand their needs and proposed a scoped engagement. • Managed various project teams to complete client work in accordance with established budget, workplans and staff resources. • As a ‘working manager’ I successfully maintained the ability to perform analysis and conduct detailed activities while also acting in leadership capacity. • Worked with team members and sales to develop structured deliverables and distilling complex concepts into digestible components. • Developed comprehensive yet manageable operational and technical implementation plans. • Successfully manage client and vendor ongoing relationship.

• Managed organization, LAN/WAN networks, software development, data warehouse, and infrastructure for an e-learning company. • Supervised a team of 20+ system and network administrators, back-end developers, front-end developers, testers, and IT support staff. • Built network and infrastructure in new offices in the US and Canada to the support the company’s aggressive business plans• Developed two and five-year technology plans to position IT as a critical business partner and an essential success factor. • Implemented a random customer service survey to track effectiveness and tied employee's quarterly bonus to overall customer service rating.• Achieved an overall customer satisfaction rating of 93% throughout the company within the first six months of implementation.• Re-architected corporate network and server infrastructures using EMC, Dell, Cisco, and Microsoft technologies.• Consolidated five Windows NT-based domains into one Windows 2000 Active Directory network.• Implemented desktop and laptop standards and imaging tools to speed up new hire onboarding.• Implemented comprehensive Disaster Prevention and Recovery and Network Security Plans• Significantly improved system and network performance and uptime, resulting in system uptime of 99.9%• Increased productivity by deploying stable, faster tools.

See Projects section of my profile to learn more about the projects I've managed. • Built a successful San Francisco practice through customer engagement, strategic partnerships, and development of trust-based relationships with customer CIOs, CTOs, IT functional leaders, and business sponsor executives. • Oversaw delivery of high-quality, customized engagements in collaboration with partners and enterprise customers in diverse industries, including the commercial, private, public, and military sectors• Established relationships with key integrators, software vendors, and managed service providers to collaboratively ensure customer success in large, complex engagements. • Attracted/developed talent for high-performance consulting teams with in-depth technical expertise and outstanding customer relations skills.• Successfully managed large custom application software development efforts for clients such as PriceWaterhouseCoopers; Kaiser Permanente, and 3Com.