Joe Spitsen Email & Phone Number

Lincoln, Ne, Us

Lincoln, Nebraska, United States

Lincoln, Nebraska Area

Research and analyze complex issues related to VA's compensation program, evaluate effectiveness, determine compliance with procedures and regulations, and formulate and make decisions based upon such research.Maintain an in-depth knowledge of frequently-changing Federal laws, regulations, procedures, and judicial determinations applicable to the administration of compensation-related benefits.Distill and explain complex ideas and information to claimants and VA employees.

Lincoln, Nebraska Area

Successfully trained new Veterans Service Representatives in multiple VBA systems and laws applicable to their upcoming duties.Developed, facilitated, and implemented training for new VSRs. Monitored student progress by reviewing coursework and providing feedback.Analyzed and drew conclusions on the efficacy of current training programs while working to create more effective methods

Lincoln, Nebraska Area

Served as a counselor and advocate for VA claimants, providing information about a broad range of benefits and assisting with applications for VA benefits and services.Acted as a legal technician, gathering requisite evidence from medical, military, community, and other sources to support benefit determinations.Made decisions weighing available evidence and applying controlling laws and regulations.Carefully maintained systems compliance in order to generate accurate benefits payments, schedule future actions, and releases complete, correct notifications of benefits determinations.