Lead Operational Risk Consultant
CurrentPartner with other TPRM PO associates, risk partners, regions, and Lines of Business (LOB) to ensure all third parties are risk assessed according to MetLife’s standards within expected timelinesEngage with MetLife LOBs, risk partners and technical process owners to facilitate the risk assessment process for third party relationships and the services they will be providing to MetLifeFunctions as a MetLife TPRM PO subject matter expert (SME) and trains / supports LOBs & risk partners through one-on-one training and drafting training guidelines when necessaryAssesses and improves current TPRM risk assessment processes to achieve optimal outcomesDevelops process documentation for completing third party reviews and assessments as neededLeverages MetLife’s TPRM platform (ServiceNow) to govern the review of third partiesDefines and or delivers appropriate TPRM PO metrics, analytics, and scorecards through live demonstrations, written presentations, or training materialAssists in the development of key metrics and reporting across functions that give transparency into the third party eco system and operational effectiveness of the TPRM processOrganizes and leads TPRM PO meetings related to third party assessments as needed: prepares meeting agendas, sends out meeting minutes and coordinates follow up activities as appropriateInteracts in both oral and written communications with all levels of technical and executive staff in matters related to TPRMWork with Internal Audit and outside consultants as appropriate on required assessments and auditsMentor and coordinate tasks of more junior TPRM associates as needed.