Served as Lead BA on a project to implement a brand-new ~$3.6M Salesforce-based licensing system for the Wisconsin Department of Safety and Professional Services to enable licensing of health professionals in the state of Wisconsin. The first phase of this project went live on May 16th, 2022. As part of this engagement, I had the following responsibilities:- Led a team of 7 Business Analysts, both onshore and offshore, and coordinating closely with Development and Change Enablement teams throughout all phases of the Software Development Life Cycle. - Acted as the primary client contact from the MTX team for the Discovery and UAT phases. - Assisted Sales team with securing future contract phases.Also spent time implementing the following projects for the New York City Department of Information Technology & Telecommunications:- Vaccine Appointment System- Vaccine Mandate Appeals System- COVID-19 Track & Trace SystemOutside of core project responsibilities, I worked with MTX leadership to enhance go-to-market project team structure and deepened my understanding of the Salesforce platform

Implemented 10 distinct custom development software projects worth ~$10M for the Wisconsin Department of Health Services - these were focused on FoodShare and Medicare program policy changes and enhancements to the CARES Integrated Eligibility System that administers these programs. I led each project through the Software Development Life Cycle, from Requirements Gathering to Design to Construction to Testing to Implementation, managing key deliverables for each phase of the project. My responsibilities during each project included:- Presenting regularly to the client team and serving as the primary point of contact for client interaction on behalf of the project team.- Managing large teams of developers and testers to build the software and implement the solutions to Production.- Owning communication to external and internal project stakeholders, as well as senior project management. - Balancing project budgets and efficiently managing resources to deliver projects on-time and per design specifications.Outside of core client work, I contributed to operational insights in the following capacities:- Rolled out and managed a Project Health Tracking operation to provide monthly data insights and system performance reports for leadership across 40 projects in the State Government portfolio.- Developed content for a total of 7 learning modules designed to educate practitioners on various concepts and best practices in place for State Government integrated eligibility systems. I helped advance Deloitte's business in the following capacities: - Supported 6 RFP and RFI responses for work in the State Government and Blockchain practices.- Planned a 5-year roadmap outlining short and long-term projects to be pursued in light of either outcome of the 2018 Wisconsin Gubernatorial Election. - Led a team of 26 junior team members in planning on-campus programming for Notre Dame recruiting activities.

Placement: Video Games DepartmentProject: Developed a profit-maximizing combination of two supply chain modes: Direct Vendor to Store shipping and Distribution Center replenishment. Analyzed Purchase Order Management System data, MerchIQ sales archives, seasonal Ad history, and Supply Chain Expense Reports to determine optimal supply chain utilization. Leveraged experts from various departments within the company, including Finance, Transportation, Merchandise Planning Operations, and Freight to obtain relevant data and overcome obstacles.Daily Activities: Completed on-boarding training, performed daily business tasks for mentor and manager, forecasted sales for an August promotion, audited item replenishment systems, shadowed full-time Business Analysts, and learned the yearly cycle of the video game industry.

Tutored students in General Chemistry, Organic Chemistry, and Mathematics courses.

Oversee day-to-day pool operations; supervise 40+ lifeguards and other staff; assume ultimate responsibility for safety of patrons and facilitation of pool events.