Joseph Taylor Email and Phone Number
Boston, MA, US
Joseph Taylor's Location
Boston, Massachusetts, United States, United States
Joseph Taylor's Contact Details
Joseph Taylor work email
- Valid
- Valid
- Valid
- Valid
Joseph Taylor personal email
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About Joseph Taylor
An innovative and entrepreneurial Information Technology Leader, with an established record of directing, managing, motivating and developing high performance teams. Extensive experience in successful delivery of complex technical challenges on time and on budget. Experienced at both the fortune 500 and at the start up level my professional profile includes actions in project management, planning, budget management and the construction and implementation of effective policies and procedures.I'm a relationship builder, work well in cross functional groups and am always looking to continuously improve all elements of the tools and processes at my disposition.
Joseph Taylor's Current Company Details
Axelos Global Best Practice
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IT Director at Amwell
Boston, MA, US
- Website:
- axelos.com
- Employees:
- 85
Joseph Taylor Work Experience Details
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Axelos Global Best PracticeBoston, Ma, Us
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It DirectorAmwell Mar 2020 - PresentBoston, Massachusetts, UsContinuing where we left off, American Well is now Amwell! -
It DirectorAmwell Nov 2018 - Mar 2020Boston, Massachusetts, Us
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Senior It ManagerAmwell Feb 2018 - Nov 2018Boston, Massachusetts, Us
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Director Of It And Operations / Co-FounderPubrocket Llc Jul 2015 - Feb 2018Pubrocket was founded with key authors in the Indie Publishing world to provide a technology platform to collaborate, share and source information, trends and reports in the publishing world. - Acted as technical lead and decision maker on all technical elements of the business. - Performed all Project Manager functions to plan, set budget, gather resources, set timelines and report to all stakeholders on a technology stack built around author needs.- Directed an offshore team to help build and run an 'Authors Insights Portal' where authors collaborated and were given industry reports and findings generated by our tech team.- Managed the rollout of public facing websites such as the popular mybookfinds.com - Initiated and maintained an extensive vendor and partner relationships with companies such as Amazon, Kobo and Google.- Ran all budgeting initiatives including preparation, forecasting and management.- As Security Officer engaged a team to do quarterly penetration testing to ensure compliance and determine resilience of the platform- In February 2017 added the role of Operations Manager in addition to IT Manager to drive consistency and to focus on cost cutting actions. As a result we cut costs by over 50%
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Senior It Manager, Shared ServicesPtc Mar 2013 - Jul 2015Boston, Massachusetts, UsPromoted to Senior Manager of End User Support, a new role as part of a new ITIL job classificaion rollout within the IT Department - Worked with the VP of shared services to define, scope, goals, and ownership in addition to policies and procedures in this new role for all geographies - Managed a team of 13 techs located throughout the Americas covering End User Support for over 3000 users in the USA, Canada, Mexico and Brazil - Partnered with other IT teams in their support of infrastructure in remote offices which included network, server, storage and telephony equipment - Led the roll out of Windows 10 to all North American users - Initiated a new program called "Proactive Desktop Support" in the Americas IT reached out proactively to end users to evaluate and scan their PTC devices for optimized efficiency - Ran a monthly "IT on the Spot" clinic where users could stop by with questions on their devices or IT led initiatives. Worked with leaders in other geographies to push this as a global initiative. - Mentored a large team while working with users on their career goals to ensure steady growth - Performed twice yearly team reviews and goal setting with all team members. - Traveled to client sites as IT representative to meet with key personnel and ensure sites were running optimally. - Represented the IT Department in the "Environmental Sustainability " project where opportunities to reduce power, recycle and encourage the company to think green through business decisions. -
It Systems ManagerPtc Mar 2004 - Mar 2013Boston, Massachusetts, UsPromoted initially as a Group Leader and then Manager of a team of Windows and Unix/Linux/VmWare/Mac Administrators - Managed a diverse infrastructure stack in a number of Data Centers including Vmware, Xen, HyperV, windows, unix and linux servers, in addition to NAS and SAN technology primarily for the R&D Department which exceeded 2500 physical devices. - Led the team tasked with the administration of personal machines for over 1000 users in the Needham Headquarters and another 2000 North America remote users in North America Field offices - Acted as a liaison between the IT Department to the R&D department smoothing the flow of needs and feedback between groups. - Collaborated with other key teams in IT on major projects which included a build out of a new Data Center space, numerous company acquisitions, and an Enterprise Deployment Data Center.- Partnered with various departments to build product ready VM workstation images for use in the field by different teams including sales and product support teams.- Cut down the size of the unix team from 12 people to 4 and improved better incident close rate through automation and scripting.- Redesigned R&D backups to offset client licensing costs and saved the company over $150,000 annually as a result
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Senior Systems AdministratorPtc Jul 2000 - Mar 2004Boston, Massachusetts, UsSenior Systems Administrator focusing on all flavors of unix, linux, and windows support in a very diverse technology stack.- Set standards for a common unix desktop across multiple platforms - Managed unix and windows server technology for various R&D groups - Wrote scripts to further automation in areas such as patch updates and backups- Designed a complex plan to integrate over 400 unix and linux machines from Computervision into PTCs network following the shutdown of CVs Bedford campus- Acted as primary technical liaison to representatives from Sun Microsystems, Hewlett Packard, IBM, SGI Irix and Compaq (DEC) onsite to further vendor relationships and architecture roadmaps
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System Administrator / Web SystemsScudder Kemper Investments (Now Deutsche Bank) Jun 1999 - Jul 2000Part of the Skore team who served as Technology Administrators on the companies primary web based trading systems in a 24 X 7 environment. - Managed a Hybrid environment of compute both at the local data center but also our collocated servers at BBN in Burlington MA. - Assisted in the creation of tools to efficiently manage the environment which included setting up multiple monitoring systems, a ticketing system to document events, a knowledge base of articles to assist in troubleshooting and a centralized repository for team resources - Prepared systems for Y2k readiness and joined cross team testing to ensure all aspects of the system were ready for the switch over. - Volunteered to be the sole member of the team onsite for Y2K. - Adopted the role of point person for compliance on all customer facing sites
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Junior Unix/Linux AdministratorPtc Nov 1997 - Jun 1999Boston, Massachusetts, Us- Worked as a unix/linux administrator supporting Sun Solaris, HP-UX, AIX, Irix and Linux machines inside the corporation as part of a team of 12. - Performed builds, upgrades, troublehooting and remediation of all hardware and software issues while working out of a ticketing system.- Wrote scripts to help automate work activities and lead to decreased downtime for engineers.
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Operations AnalystPtc Jun 1996 - Nov 1997Boston, Massachusetts, UsWorked as a second shift computer operations analyst. - Monitored servers, scripts and network infrastructure using Unicenter, TNG and Tivoli. - Performed backups/restores of infrastructure and desktops using Legato Networker- Worked with technology owners over the phone on events to remedy outages- Built a knowledge base of procedures for the Ops team
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Owner, CeoRainbow Idiomas Jul 1991 - Sep 1994Ran a language services company based out of Valladolid, Spain focused on a range of offerings. - English classes were tailored to many professional organizations which included the Aviation Industry, Business English, Medical Language and Engineering needs in the English language.- Managed business contracts with large international companies including Iberdrola as the language school for the region. - Secured overseas work placements for Spanish Residents looking to work in English speaking countries in their chosen profession.- Ran English Language Summer Camps for children with over 80 participants in remote locations giving them a rich intensive experience in the English language with classes, sport, tours and games.
Joseph Taylor Skills
Unix
Team Building
Linux
Aix
Sun
Product Lifecycle Management
Software Development
Software Project Management
Cloud Computing
Hp Ux
Integration
Program Management
Hardware
Management
Agile Methodologies
Perl
Enterprise Software
Windows Server
Vmware
Aws
Joseph Taylor Education Details
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University College DublinEconomics -
Northeastern UniversityUnix System Administration Certification
Frequently Asked Questions about Joseph Taylor
What company does Joseph Taylor work for?
Joseph Taylor works for Axelos Global Best Practice
What is Joseph Taylor's role at the current company?
Joseph Taylor's current role is IT Director at Amwell.
What is Joseph Taylor's email address?
Joseph Taylor's email address is jo****@****los.com
What schools did Joseph Taylor attend?
Joseph Taylor attended University College Dublin, Northeastern University.
What skills is Joseph Taylor known for?
Joseph Taylor has skills like Unix, Team Building, Linux, Aix, Sun, Product Lifecycle Management, Software Development, Software Project Management, Cloud Computing, Hp Ux, Integration, Program Management.
Who are Joseph Taylor's colleagues?
Joseph Taylor's colleagues are Mame Kwaa, Francis Hung, Pmp, Prince2, Agile, Itil, Adv-Msp, Michelle Rowland, Stephanie Rivett, Aish Chouhan, Ahmad Jabidin, Jean Franco Mollinedo.
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