Joe Tedeschi Email & Phone Number

United States

Greater Boston Area

*Assistant to Office Manager; create files and invoices for clients, and updates marketing database.*Manages mail merge and distributes annual Healthcare, Corporate, and International marketing communications.

Laconia, New Hampshire, United States

Concord, Nh

*Spearheads all CRM related skills; financial discrepancies, repair orders, customer service, communication, vehicle documentation, payment information and processing, rental companies, and dispatch towing.*Cross functionally collaborates with estimators, technicians, and the parts department as needed.*Optimizes communications with all stakeholders in order to streamline processes and maximize revenue.*Spearheads shop maintenance.*Investigates missing parts.*Ensures core parts get returned to avoid charges.*Schedules appointments.*Collaborates with Insurance companies.

Lee, Nh

*Championed Service department efforts in warehouse organization, inventory management, constructed sold units for installation, field operations, customer work orders/proposals, vendor contracts, database, and parts optimization.*Cross functionally collaborated with the billing manager in processing vendor PO’s and customer invoices, as well as the parts department.*Confirmed and recorded water samples to be sent to a state lab.*Optimized inventory levels to assist with on-track operations.*Optimized vehicle fleet operations and vendor contracts.*Coached, trained, and mentored new team members.*Cut costs by evaluating current inventory and supply lines.*Transformed and enhanced the warranty return process.*Pioneered team meetings; leadership role in absence of management.*Optimized relationships with employees, customers, and vendors.

Loudon, Nh

*Shaped and supported stakeholder operations; drove strategic sales, customer service, operations technician, created invoices, and client tickets, *Pioneered team meetings; leadership role in absence of management.*Coached, trained, and developed new team members.*Cross functionally collaborated with Marketing and the Corporate Sales departments.*Reviewed and resolved financial discrepancies for clients.*Authored and conceptualized daily and weekly stakeholder reports.

*Supported attorneys and legal analysts, researched mutual funds, and stock market reports from Bloomberg software.

Master Of Science In Sport Management

Bachelor Of Science In Business Administration

High School Diploma, Automotive Technology