Joe Thomas

Joe Thomas Email and Phone Number

Assistant Director at EY @ EY
london, greater london, united kingdom
Joe Thomas's Location
Kochi, Kerala, India, India
Joe Thomas's Contact Details

Joe Thomas personal email

About Joe Thomas

I am an experienced Business Operations Manager with 10 years of Industrial experience , of which handling B2B support in IT Service Industry contributes to 8+ yrs and additionally experience in HEALTHCARE. My area of expertise would be in People management, Performance management, Managing service operations, Designing Process workflow & Development, Business Analytics and Maintaining excellent stake holder and client relationship. Additionally i have a combined experience in Quality and Process Excellence which has helped in establishing a successfully redefined process and completed process improvement projects with sustained improvement.My recent experience into Healthcare Domain provided good exposure in understanding the end to end cycle of a healthcare facility. Pricing strategy, Project costing, execution and completion through vast exposure in estimation, comparisons, vendor management are other areas apart from the handling of daily business operation of a center.

Joe Thomas's Current Company Details
EY

Ey

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Assistant Director at EY
london, greater london, united kingdom
Website:
ey.com
Employees:
296502
Joe Thomas Work Experience Details
  • Ey
    Assistant Director Operations
    Ey Sep 2022 - Present
    India
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  • Intego Healthcare Managemnet
    Operations Manager
    Intego Healthcare Managemnet Aug 2015 - Jun 2016
    United Arab Emirates
    • Part of project costing, execution and completion through vast exposure in estimation, comparisons, vendor management, pricing strategies, metric reports, performance evaluation of other associated departments along with handling daily operations.. Ensure centre is compliant in its activities as per all government regulations.. Contract Management
  • Ibm
    Manager - Operations
    Ibm Dec 2012 - Jan 2015
    Hyderabad Area, India
    As a manager of a newly transitioned business who has an eye for perfection i was able to deliver top performance by helping the business perform from what it used to during the initial stages of inception to bagging the '' Best Performing Account '' for 2 consecutive years. Help shaped the account to improved and consistent performance by running projects focusing on revenue and Performance Metric achievement. Also achieved the '' Best Lean Driven Account ''.
    View
  • Ibm
    Quality Analyst
    Ibm Oct 2009 - Dec 2012
    Hyderabad Area, India
    During my role as a Quality Analyst my primary job role has been into Extensive data Analysis using Quality tools and driving improvement projects to closure with measurable improvements showcased. Helping business drive towards achievement of customer satisfaction and knowing the pulse of your customer has always been one of my strong Area.
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  • Genpact
    Process Coach
    Genpact Jul 2008 - Oct 2009
    =Evaluate Quality check on tickets worked by team members by monitoring calls and work requests for.=Provide SME support for one of GE Business in terms of procedures &policies.= Provide training Update SOP's in case of new procedure or process change, Revision of existing ones to ensure they are updated.
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Joe Thomas Skills

Software Project Management Quality Center Test Automation Test Planning Manual Testing Software Quality Assurance Requirements Analysis User Acceptance Testing Business Analysis Itil Requirements Gathering Sdlc Team Management Service Delivery Vendor Management Management

Joe Thomas Education Details

  • St Berchmans College
    St Berchmans College
    E-Commerce/Electronic Commerce
  • Sharjah Indian School
    Sharjah Indian School
    Business/Commerce, General

Frequently Asked Questions about Joe Thomas

What company does Joe Thomas work for?

Joe Thomas works for Ey

What is Joe Thomas's role at the current company?

Joe Thomas's current role is Assistant Director at EY.

What is Joe Thomas's email address?

Joe Thomas's email address is th****@****ail.com

What schools did Joe Thomas attend?

Joe Thomas attended St Berchmans College, Sharjah Indian School.

What are some of Joe Thomas's interests?

Joe Thomas has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.

What skills is Joe Thomas known for?

Joe Thomas has skills like Software Project Management, Quality Center, Test Automation, Test Planning, Manual Testing, Software Quality Assurance, Requirements Analysis, User Acceptance Testing, Business Analysis, Itil, Requirements Gathering, Sdlc.

Who are Joe Thomas's colleagues?

Joe Thomas's colleagues are Aidan Johnston, Sayyam Shaukat, Aca, Bridget Bowman, Cmp, C. Crystal Enekwa, Icy Wan, Rajesh Ramalingam, Yael Van Kruchten.

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