Chair of Oneplanet Adventure Bike Club I setup whilst working at Oneplanet Adventure. The club now has around 80 members and 6 coaches.

In my current role as Area Sales Manager, I proactively promote Hotlines Europe. Working alongside the Head of Sales and team I meet and exceed sales objectives, grow revenue and optimise profitability in line with department and brand strategies. Service and develop existing accounts – via face to face, telephone, online meetings and email contact etc. Actively seek out and follow up on new business opportunities, while developing strong and ongoing business relationships and service with existing and prospective customers. Lead presentations and training of our portfolio of products via a range of mediums, where necessary. Coordinate with other team members and departments to optimise the sales and marketing effort. Promotion of Hotlines Europe and our portfolio of brands and product at national trade shows, product launches, events and other sales initiatives. Participate in regular sales meetings. Ensure calendars, shop reports and information are kept up to date through use of the Customer Relationship Management system (CRM). Provide a range of reports relating to territory sales and planning to Management. Effective management of personal workload through advance diary planning. A considerable amount of self-managed travelling, predominantly driving, with overnight stays whilst on the road as required. Take part in supplier meetings when required. Keep up to date with portfolio product and market trends including competitor products. Ensure samples are well maintained and accounted for.

Shop manager with responsibility for managing both workshop and retail staff and being directly responsible for workshop staff training and overseeing the running of the bike shop side of the company. I reported to the company directors and was responsible for customer care and for quality control on bike repairs, bike fleet hire and new bike builds. I also undertook bike setup sessions for customers and ran a number of skills courses and bike maintenance workshops.I was responsible for selection and purchasing of products for the shop, from clothing to components and bikes. I have an excellent product knowledge including detailed knowledge of a variety of bike brands and component compatibility, gained through both my workshop, retail and riding experience. I was responsible for specifying individual bike builds, custom builds and creating ‘off the shelf’ build kits that will work with specific bikes in order to assist retail staff with component compatibility.

Undertaking cycle proficiency training and testing in line with National Standard, within the schools of Wrexham. This role involved training primary school children in bike handling skills and road safety. I was responsible for taking groups of children cycling on public roads and coaching them through their assessments. The role also required good timekeeping, record keeping, communication with the children and their teachers, and undertaking risk assessments and safety briefings.

Working as part of the roads and sewers team, duties included setting out, topographical surveying, CAD drafting of internal and external surveys and road designs, MX road designs, Turbo-light Street lighting designs. Undertook in-house training on Leica total station and used a variety of software packages.

Setting out, surveying, supervision and training of staff, management of schedules, taking bookings and various managerial duties as required. Caintech is a specialist setting out company contracted by a number of large firms in Inverness and across the North East of Scotland to undertake a variety of site engineering work. Included setting out access roads, schools, residential properties and even some mountain bike trails.

Trained up and worked as a setting out and surveying engineer, for a large civil engineering contractor who specialise in ground works, on a number of large sites throughout Aberdeen, Perth, Dundee and Edinburgh. Obtained significant experience in the use of Trimble total stations for setting out and surveying, and in the use of site drawings and CAD packages for extracting coordinates and other information.Worked as project manager on a number of key sites in Aberdeen. This involved marking out, liaison with contractors, overseeing joiners and digger drivers, ordering concrete and concrete pumps, meeting deadlines, and arranging equipment and materials. Other work included construction of sewers and house foundations, production of as-built packages and undertaking data entry. Also gained experience of supervising geotechnical boreholes and compaction testing and undertook sample collection for CBR tests.

Assistant Manager at the Aberdeen branch. In this role I held the position of key holder, managed accounts/cashed up daily and did the bank run. Managed timesheets and rotas, managed shop floor staff and bike workshop. During this time I obtained my Cytech qualifications and undertook the OTC level 2 mountain bike training qualifications.