• Managing a global development operations team of 13, spread between 7 countries, providing dedicated support for our autonomous mobility business unit.• Fostered a culture of learning within the team by leveraging individual strengths, creating motivation through clear goals and recognition, and promoting continuous professional development.• Led a DevOps transformation to enhance cross-collaboration with engineering teams, implementing automation, configuration management, and automated processes. Migrated virtual machine infrastructure to container-based workloads, improving efficiency and scalability.• Led the management of petabyte-scale storage, thousands of compute nodes, and a dedicated global wide area network within a hybrid cloud environment, focusing on high-performance computing, data analysis, security, and automation processes for optimized operations and robust data access.• Responsible for building/contributing to annual team roadmaps interleaved with trainings to support the team development plans, while adopting and implementing lean and agile practices and processes.• Managing two cost centers, overseeing financial performance, services, assets, and staffing. • Developed and executed budgets, controlled costs, and allocated resources efficiently to achieve organizational objectives.

• Support a large global decentralized infrastructure, consisting of petabyte scale storage, large HPC farms, and 10+ virtual environments.• Consulting with our engineering teams to improve services and day to day operations for our engineers on a global scale.• Annual proof of concepts on new technologies and strategies to keep up with our business's increasing demand for both compute & storage in a distributed approach.• Implementation of new services and technologies to help our customers become more efficient with their resources.

• As an IT Manager for a rapidly growing childcare company that expanded from 50 to 120 locations over 3 years, I played a critical role in extending the company's home office footprint, upgrading its infrastructure, and enhancing security measures.• Extended the home office footprint to support the company's growth, including the expansion of office space and the deployment of modern IT infrastructure.• Led IT project management for newly acquired and built locations, ensuring seamless integration and consistent IT service delivery throughout the expanding network.• Developed a remote training platform to upskill non-technical business owners, enabling consistent and efficient operations across all locations.• Collaborated with vendors and internal stakeholders to source and implement IT solutions that supported the company's growth and operational needs.• Identified opportunities for cost savings and efficiency improvements across IT operations, contributing to the company's financial success.• Deployed Webroot for cloud-based security and integrated Barracuda spam filter technology to protect against malware, phishing, and other threats, safeguarding data and communication integrity.• Recruited and trained college graduates with no prior experience, providing comprehensive, hands-on training to build a skilled IT team from the ground up and foster a culture of continuous learning and growth.

•Provide local desktop support for Oakland University Staff & Faculty, both PCs and Macs.•Installation, configuration, updating, and troubleshooting of software for both PCs and Macs.•Create knowledgebase documents for common or reoccurring problems.•Train and oversee new technicians to prevent any chance of data loss during upgrades and migrations.•Create batch files to automate installations and processes.•Assist students and faculty with Wi-Fi related issues on campus.