Developed an on-line system for USQ staff to register for training sessions.Wrote PHP modules for the Moodle content management system.Held group training sessions and gave support to users of the new system both over the telephone and in person.Wrote documentation covering both technical aspects of the system (for I.T. staff) and how to operate it (for users.)Delivered system, documentation and training within the six-month contract period.

Obtained Certificate III in Information Technology as part of a twelve-month traineeship.Developed, documented and supported a database used by the Visitor Information Centre. A major part of this project was determining user requirements and providing training in the new system through a series of regular meetings and email and telephone conversations.Used Joomla content management system.Gave general technical support for hardware and software both in person and over… Show more Obtained Certificate III in Information Technology as part of a twelve-month traineeship.Developed, documented and supported a database used by the Visitor Information Centre. A major part of this project was determining user requirements and providing training in the new system through a series of regular meetings and email and telephone conversations.Used Joomla content management system.Gave general technical support for hardware and software both in person and over the telephone. Show less