Performed for both Honda and Hyundai, certified in Honda service and Expert Certification in Hyundai. Selected by Hyundai America to represent the district in the regional Service Consultant competition achieving 3rd place.Excelled in customer relations and conflict resolution as well as ensuring customers were taken care of so as their needs were met following the timelines required ensuring that all projects were managed properly with the proper staffing and information.

High School Biology Teacher, including General Science, Biology II, and Anatomy/Physiology. Improved overall test scores by 32 percent. Oversaw project management in the biology department as well as curriculum and instructional development for the department. As well as ensuring a safe and nurturing environment for the students to grow in. Stepped up to coach cross country to ensure the 16 students who wanted to pursue the sport were able to in the absence of any other volunteer to… Show more High School Biology Teacher, including General Science, Biology II, and Anatomy/Physiology. Improved overall test scores by 32 percent. Oversaw project management in the biology department as well as curriculum and instructional development for the department. As well as ensuring a safe and nurturing environment for the students to grow in. Stepped up to coach cross country to ensure the 16 students who wanted to pursue the sport were able to in the absence of any other volunteer to coach. Show less

Caring for Customers needs and wants, handling customer objections, handling customer objections, tracking individual performance, goal setting, and keeping up to date on training requirements.

Set up CBRN Defense Room, Maintain 1.2 Million dollars worth of sensitive inventory, Operate Company Human Resources office, maintain company personnel accountability, Supervise and guide subordinates in work and personal matters, Maintain company motor pool, ensure CBRN Training was completed, Instructed company CBRN training, Provide classes to lower enlisted as instructor.Furthermore provided training and execution of decontamination processes and ensure health and safety of troops… Show more Set up CBRN Defense Room, Maintain 1.2 Million dollars worth of sensitive inventory, Operate Company Human Resources office, maintain company personnel accountability, Supervise and guide subordinates in work and personal matters, Maintain company motor pool, ensure CBRN Training was completed, Instructed company CBRN training, Provide classes to lower enlisted as instructor.Furthermore provided training and execution of decontamination processes and ensure health and safety of troops in the face of numerous environmental concerns. Show less