• Requirement gathering and process building for compliance with revised European Directive Legislation on General Data Protection Regulations (GDPR) classification of data, held within systems, approach to “right to be forgotten”, for Insurance Data Systems.• HMRC Real Time Initiative- Requirements and project management

· Delivery and Management of Property Footprint for future Williams & Glyn Bank· Re-stack of occupation plans to ensure efficient usage of property footprint· Stakeholder Management for Property re-fits and refurbishments.· Requirements gathering and delivery of Reward Programme Initiatives–Bank wide programme· Delivered Work-stream Reporting and continued on-going collation

· Collation and analysis of component business areas reporting into strategic documents, used at executive level.· European and Asian stakeholder management

Delivered Regulatory Remediation ProjectCompleted Policy overview across multiple exercisesDeveloped Communication Documents Stakeholder Management across operational areasDocumented policy decisions for future audit history

Royal Bank of Scotland GroupSenior Change Analyst - Anti-Money Laundering (Retail Change Management)March 2012 –March 2013• Delivered initiative to exit population of customers who resided in a country with sanctions or where the risk appetite did not meet business goals• Set up customer contact team to facilitate, incoming queries• Developed Processes to facilitate initiative and presented these via workshops to various… Show more Royal Bank of Scotland GroupSenior Change Analyst - Anti-Money Laundering (Retail Change Management)March 2012 –March 2013• Delivered initiative to exit population of customers who resided in a country with sanctions or where the risk appetite did not meet business goals• Set up customer contact team to facilitate, incoming queries• Developed Processes to facilitate initiative and presented these via workshops to various parties.• Stakeholder Management of various business divisions impacted by the Initiative• Conducted Data Quality Assurance and Reviews over the source data• Mitigated the risk to the RBS Group of any potential breaches to group policy/sanctions• Prepared reclaim process and managed this through various Control Boards and governance requirements. Show less

Delivered effective data quality assurance framework to ensure the bank meets its regulatory requirements.

Planned and implemented an effective data governance framework, in conjunction with Strategic Governance Colleagues.Established a framework and policy relating to management of committees and forums dealing in data.

Management of Operational Teams completing reference data validation in support of the bank achieving advanced BASEL II Status, and other regulatory and governance requirements.

Unit Trainer conducting all induction training in use of accounting models and rating tools. Instruction and review of lending facilities covering a corporate portfolio.

Analysis of company accounts, for purposes of lending and portfolio management.

Management of a Financial Services Office dealing in retail and commercial business foreign transactions.

Sales of Financial Services to Retail and Corporate Customers

Retail and Corporate sales of financial services.