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Joe Winter is listed as Technical Support Engineer @ LA Micro Group UK Ltd | Storage, Server, Cisco, CompTIA, ITIL at LA Micro Group UK Ltd, a company with 43 employees, based in Greater Reading Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Joe Winter.
Joe Winter previously worked as Technical Support Engineer at La Micro Group Uk Ltd and Field Service Specialist at Curvature. Joe Winter studied at City Of Norwich School.
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I have worked in hardware and remote support for over a decade dealing with large enterprise customers and equipment. Hands-on with hardware in datacentre environments, managing hardware projects and supporting customers and engineers both onsite and remotely, including through the creation of technical documentation.
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Engaged customers through various channels (ZenDesk, email, phone and face-to-face) to address and resolve hardware, firmware, software and initial setup related issues, including providing on-site solutions and managing product returns.Management of of a small hosting infrastructure running CentOS Linux, OnApp, and HostBill, ensuring up-to-date hardware /.
South East
Provided triaging/front office support for various products at Curvature, enhancing front office skills from IBM and expanding expertise to cover server, storage, and networking for multiple OEMs (HP, IBM, Dell, Sun).Conducted specialized training on OEM products (Quantum tape libraries, supermicro servers, HPE and Dell) and played a key role in ensuring.
Reading, United Kingdom
· Moving out from the Lloyds datacentre to support the South East region increased the range of products I was supporting, from mostly IBM / HP to include Lenovo, Fujitsu, Dell, Cisco, Apple, and other integrated products such as Netezza and DataPower.· Working on High-Availability products such as IBM System P / I, Enterprise Tape Library's, Virtual Tape.
· Supporting IBM Customer Engineers and the Customer, creating technical solutions to resolve hardware issues either for remote fixes or arranging an engineer site visit. Analysing raw support packages, speaking to the customer, and providing action plans to engineers. Products included but were not limited to IBM DCS Range; IBM DS Range; IBM Storwize.
Peterborough, United Kingdom
· Hardware support operating within Lloyds Banking Group’s primary datacentre and travelling to support additional sites and customers. Support included IBM products from; Enterprise servers; WebSphere devices; Blade Center; and Enterprise Storage Devices (DS8K / XIV), as well as multivendor products such as HP Enterprise Storage Library; HP EVA's; HP.
Other employees you can reach at lamicro.co.uk. View company contacts for 43 employees →
Temmar Ghani
Colleague at La Micro Group Uk LtdLondon Area, United Kingdom, United Kingdom
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Julia Kraushar
Colleague at La Micro Group Uk LtdWindsor, England, United Kingdom, United Kingdom
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David Fox
Colleague at La Micro Group Uk LtdUnited Kingdom, United Kingdom
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Saffron Hutton
Colleague at La Micro Group Uk LtdSlough, England, United Kingdom, United Kingdom
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Michelle Williams
Colleague at La Micro Group Uk LtdMarlow, England, United Kingdom, United Kingdom
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Callum Du Plessis
Colleague at La Micro Group Uk LtdAscot, England, United Kingdom, United Kingdom
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Adrian Hurst
Colleague at La Micro Group Uk LtdUnited Kingdom, United Kingdom
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Amrit Hothi
Colleague at La Micro Group Uk LtdMorgantown, West Virginia, United States, United States
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George Windsor
Colleague at La Micro Group Uk LtdSlough, England, United Kingdom, United Kingdom
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AU
Aaron Undefined
Colleague at La Micro Group Uk LtdWindsor, England, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Joe Winter works for LA Micro Group UK Ltd.
Joe Winter is listed as Technical Support Engineer @ LA Micro Group UK Ltd | Storage, Server, Cisco, CompTIA, ITIL at LA Micro Group UK Ltd.
Joe Winter is based in Greater Reading Area, United Kingdom, United Kingdom while working with LA Micro Group UK Ltd.
Joe Winter has worked for La Micro Group Uk Ltd, Curvature, Ibm United Kingdom Ltd, Brick Kilns Pub And Restraunt, and City Of Norwich Swimming Club.
Joe Winter's colleagues at LA Micro Group UK Ltd include Temmar Ghani, Julia Kraushar, David Fox, Saffron Hutton, and Michelle Williams.
You can use AeroLeads to view verified contact signals for Joe Winter at LA Micro Group UK Ltd, including work email, phone, and LinkedIn data when available.
Joe Winter studied at City Of Norwich School.
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