Led operations and performance improvement strategy development and execution aligned with UC Heath Way initiative. I integrated Lean principles to improve both patient and employee satisfaction. I analyzed employee engagement survey data to create continuous improvement plans. I also assessed operational reports and provided updates to senior leadership teams. My key accomplishments include:■ I directed the Patient Experience assessment at multiple locations from scope development through deployment.■ I developed and standardized project request procedures and policies. ■ I created and facilitated custom training for integrating improvement methodologies. ■ I was appointed sub-committee leader for enterprise risk management.

During this time, I was key player on the Senior Leadership Team executing strategic planning and overseeing all P&L. I also monitored manufacturing costs, quality, safety, and sales data and updated executive team. My key accomplishments include:■ I built and implemented a 5-year roadmap, resulting in improved business and manufacturing processes and customer and employee satisfaction. ■ I drove down manufacturing costs by 9% and improved revenue 8% year-over-year (YOY).■ I was recognized for repairing Business and IT cross-team collaboration, resulting in enhanced ERP/MRP system (MAPICS) data availability, accuracy, governance, and reporting.

In this position, I directed product design engineering, program management, and product costing operations, administering a $5.1 annual new product development capital budget. I collaborated with HR on employee recruiting, onboarding, training, and performance management. I fostered key customer relationships. Performed manufacturing tool vendor selection, expertly negotiating and managing contracts. I also ensured new material compliance with customer and government regulations. My key accomplishments include:■ I developed a product costing function, reducing cost quotation lead time from 16 to 5 days.■ I successfully transformed failing projects, securing $70M.■ I consistently maintained 100% adherence to TS16949 and ISO14001.

I was the recipient of multiple progressive promotions due to a strong work ethic and leadership skills—Senior Manager, Production Planning, Continuous Improvement (2005 to 2006), Senior Manager, Lean Six Sigma Implementation (2002 to 2004), and Manager, and Advanced Product Development (2000 to 2001)