Computer Hardware / Software / Networking Troubleshooting + RepairRemote Desktop SupportDrive ImagingOn site training

Responsible for maintaining a multitude of computer systems and networks inside of body shops spread throughout northern California.Participated in a region conversion of hardware, software, and networks from PPG's old software platform, to the new PPG Paint Manager software.Responsible for the installation and configuration of local area networks in body shops for estimator use in office.Provided remote support for customers having issues with Paint Manager software.Fixed errors inside of Paint Manager databases, both on site and remotely.Provided on site customer training and general QA.Worked with paint distributors, training their staff in use and distribution of PPG Paint Manager software.Responsible for bug testing PPG's pre-release software, and reporting results to dev team to fix before final release.

Prepped automobiles for paint, and maintained local area network in the body shop.

Shipped & Received merchandise.Managed merchandise in stock.Trained staff and in computer system setup and operations.

Setup and benchmarked hardware and software for use in the production of television shows airing on the network. Maintained computer network in the lab. Built computer systems for testing purposes, and maintained hard drive images for testing platforms.