Joe Arthur Email & Phone Number

Reston, Virginia, Us

As the Shared Services Technical Director for Defense and Health, manage and lead the technical strategy, design, architecture, development, and deployment of customer solutions. Collaborates with stakeholders to identify modernization opportunities and recommends more efficient supply chain operational models tailored to customer missions. Leverages experience with order management, inventory, warehouse, asset and distribution management to design and recommend a composable portfolio following a system of systems approach. Interfaces with customer leadership to identify technical strategy, objectives, and scope of work and plan milestones, resources, budget, and performance metrics. • Communicates across all levels of operations, including staff, users, vendors, and customer leadership for business and technical solutions, priorities, risk, and status.• Manages tasking, priorities, customer relationships, schedules, resourcing, scope, staffing, program, milestones, deliverables, product delivery using SAFe and risk management.• Analyzes customer business processes and technology requirements, proposes modernization opportunities including Analysis of Alternatives, and manages change and organizational impact. • Monitors system development to ensure time to live and speed to value objectives are realized while proactively identify and mitigate risks. • Manage technical components covering strategic sourcing and supplier base for supply chain disruption and their potential impacts to resupply. • Benchmarks best technical and operational practices among customer operations, captures lessons learned, and optimizes practices as a technical services leader. • Monitors the industry for new and emerging technologies, evaluates potential solutions, and makes recommendations that provide time to value outcomes.• Leads and enables Agile Safe teams to design, configure, and deploy cloud-based solutions using a composable system development lifecycle approach.

Assess technologies, develop processes, and align IT with enterprise objectives in partnership commercial and government clients. Facilitate clients identifying / penetrating new markets, enhancing service offerings, deploying products, and developing new business opportunities. Active role in sales process including proposal writing, pricing, and capture. Maintain advisory relationship with Software & Technology companies, Systems Integrators, Regulated Industries, and Government contractors. Established regulatory-, security-, FISMA-, FedRAMP-, CMMC, HIPAA-, and financial-compliant framework and aligned this with clients in expansion mode.

Albuquerque, Nm, Us

Advise on changes in approaches, methods, services, products, and processes to enhance operations and improve organizational efficiencies. Identify, strategize, develop, and drive transformative initiatives and champion the role of innovation by aligning overall mission and business strategy with innovative thinking. Develop plans according to varying timelines and manage these processes by aligning innovation goals with the organizations broader business objectives. Leading team(s) to enhance the innovative potential of the business. Developing, strategizing, and planning new interventions that will drive innovation.

Fairborn, Ohio, Us

Responsible for the overall success of DoD strategic clients, including end-to-end ownership of client’s revenue and margin growth. Drive the strategic account strategy collaborating with all of the resources required to succeed. Customer obsessed, focused on building lasting executive level relationships with our clients to align their strategic priorities with our services and solutions and enable our client’s success. Ensure coordinated execution of cross-functional teams to drive operational performance, maximize services revenue, while driving growth across RGBSI A&D’s core offerings and growing portfolio of engineering services and enterprise solutions.

New York, Ny, Us

Responsible for leading the Infor Regulated Industries SaaS (IRIS) business activities across multiple business and functional operational units, driving an aggressive growth plan of the full solution offering within IRIS for achieving financial objectives in line with overall Infor targets. Ensure cross sell and upsell opportunities are fully explored with existing clients by identifying opportunities for deepening the client relationship through innovation, and the adoption of new technologies. Participate in business development and external industry forums to support new business as well as awareness of Infor’s capabilities as a leader in this sector. Active participator with the Executive Management team, highlighting new strategic opportunities. Executive in charge of FedRAMP Program to include over 20 Infor Business Applications and Infor OS Platform.

New York, Ny, Us

Lead the Federal - Civilian, Defense, Intelligence, and Healthcare - industry business unit (IBU) with responsibility for driving micro-vertical innovation (Strategy, Solutions, R&D, and M&A) in the business unit. Manage teams of sales, marketing, product, services, and former c-level thought leaders in their respective fields to provide Federal solutions that cut across multiple micro-vertical segments served within this dynamic industry. Executive in charge of FedRAMP Program to include over 20 Infor Business Applications and Infor OS Platform.

Lorton, Virginia, Us

Selected by NJVC to expand Chenega’s services, strategic partnerships, and enterprise capabilities. Recruited / developed leadership team, led cost-cutting initiatives, established strategic partnerships, guided emerging market opportunities, and elevated customer relationships. Directed Data Center Service P&L, daily operations, and portfolio of government and commercial contracts. Enabled pursuit of $4B emerging market opportunity. Delivered SaaS Accelerate offering enabling penetration of healthcare and finance markets. Built nimble, highly adaptive organization. Made transition from government contracting to solutions sales.

Albuquerque, Nm, Us

Co-founded start-up specializing in enterprise technical services, secure data center solutions, mission assurance services, and enterprise application solutions. Defined service offerings, developed strategic partnerships, expanded market segments, and captured key business opportunities. Managed P&L and operations. Served as principle Data Center Services advisor to NJVC joint venture. Launched ERP practice; landed $6M in contracts. Identified / captured $800 HHS ITO IDIQ contract which continues to be Lentech’s primary revenue driver.

Established Enterprise Solutions Group for Alaska Native Corporation. Built and directed ERP business from inception: defined business strategies and processes; identified and resolved business issues; expanded service offerings; strengthened customer relationships, and developed vendor partnerships. Managed enterprise implementations, and $200M in annual federal contracts. Served pivotal role in successful NJVC joint venture. Designed / executed ERP and Data Center service offerings, creating highest subsidiary profit margin. Drove 30% profit margin for ERP business unit.

Sydney, Nsw, Au

Developed and launched new business unit that created enterprise solutions for ERP practice, Data Center Services, and ecommerce initiatives. Spearheaded business planning, staffing, budgets, and operations. Partnered with commercial and government customers and key technology vendors to engineer processes, lead implementations, and support business solutions. Grew revenue and profit through creation of new service offerings. Set vision and direction for Milestone’s Enterprise Solutions Group; helped drive 400% company growth.Expanded ERP services portfolio.

Arlington, Va, Us

Enterprise Business Systems, 2000 – 2002 Senior Program Manager, 1998 – 1999 Consolidated Raytheon / Hughes merger into single enterprise system; shaped $2.5B Raytheon Technical Services Company. Spearheaded technology integration; established enterprise business systems services business unit. Implemented SAP; oversaw full enterprise business system lifecycles. Administered $40M budget; led 140-member technical team. Provided business process engineering, IT infrastructure, implementation, and ongoing support for enterprise solutions. Directed operations for ERP practice and ecommerce initiatives. Completed three seamless SAP implementations and additional PeopleSoft, ESRI, Oracle implementations. Led global implementations at 200+ world-wide locations.

Bsba, Finance & Computer Science

Education record