Joseph Attard Email & Phone Number

Saint Albans, Wv, Us

Westerville, Ohio, United States

Savannah, Georgia, United States

Westerville, Ohio

• Direct outreach to medical offices nationwide to verify demographics information for United Healthcare provider directories.• Providing side by side support for new hires during and post training, giving feedback on a trainee's progress, knowledge base and areas of improvement. Being available for guidance and support post training for new employees to both my teams and others.• Updating, adding or removing information across multiple platforms for different plans and being held to strict and detailed guidelines.• Assisting in the removal of obsolete providers from tax IDs.• Maintaining my own workflow and managing my own day, meeting monthly standards of statistics and keeping up with new policies and procedures according to specific state law, campaign regulations and priority.

Greater Los Angeles Area

• Supporting in the implementation and launch of new enterprise pharmacy software into Kaiser Pharmacies nationwide, covering workflows in mail order, retail and community care locations and overseeing pharmacists, technicians and assistants to ensure proper use and integration of new programs and practice.• Implementing changes and enhancements in workflow to best match new software and practices within the pharmacy setting, taking advantage of each staff member’s individual skills and abilities.• Regularly monitoring and reporting workflow and production of all pharmacy staff to leadership while supporting within pharmacies.• When needed, filling in as a working support pharmacy technician in workflow, assisting in the entering, filling and sales of prescriptions in a retail setting.• Organizing and presenting skill reviews and informational seminars during downtimes of support and travel, both live and over teleconference to up to 100 co-workers and leads.• Co-leading the department newsletter, writing articles of both professional and personal interest to be distributed to co-workers and overseeing five other contributors.• Learning new skills and workflows on the fly for multiple service areas in a short time, covering different laws and system preferences for each new location.• Acquiring knowledge to cover new initiatives and technology installments in the pharmacies, providing support for pilot programs and subsequent rollouts as need be.

Greater Los Angeles Area

• Working with Medical Record Technicians (MRTs) in the field to acquire medical charts that may have been missed or damaged in the conversion or transfer process• Working directly with IT, Project Leads, MRT Leads and field staff in a variety of ways, troubleshooting and problem solving for various issues in the field regarding secure data transfer of EMR (Electronic Medical Records) and scanned medical chartsImaging Help Desk Technician• Overseeing all secure data transfer files, hundreds of charts per day, into our local system, processing them for viewing purposes and uploading into local viewing and editing software (Filebound, ARC)• Managing tickets in a help desk setting for various issues regarding chart acquisition and imaging• Locally assisting in chart recon with in-house Project Coordinators and Team Leads to make sure that every chart downloaded gets processed accurately and completelyImaging Specialist • Managing and collating medical charts and other patient documents for use in various national audits and reviews, including annual HEDIS audits and regular insurance provider inspections and audits of medical charts for accuracy in coding and billing purposes• Inspecting patient medical charts for patient accuracy and legibility, including dates of service where required• Traversing multiple programs and systems, using them to assemble medical charts from offices, incoming faxes, scans and mailings• Multitasking on multiple projects, constantly triaging projects by order of importance and/or imposed deadline

Hilliard, Oh

• Intercepting all incoming faxes for the specialty pharmacy and sorting them into the appropriate patient/account• Triaging orders by importance and due date• Entering prescriptions and pertinent data into the system and verifying accuracy of all prescriptions received• Enrolling new patients using appropriate enrollment forms while insuring all information entered is accurate, including insurances, medications and diagnoses• Working directly with clinics, hospitals and offices to ensure quick and accurate fill for all specialty prescriptions

Columbus, Ohio Area

• Compounding chemotherapy medications in a vertical flow hood using complete USP797 protocol• Triaging medications according to administration time expected and range of importance• Assisting the pharmacists in any way necessary, including occasionally advising on possible order entry errors and miscalculations as the raw orders fall into the system• Writing and updating all policies and procedures within the department• Order entry and approval for all orders entered by doctors and NPs• Conversions of units, translation of drug and instructions, holding a general knowledge of typical dose, administration and regimen• Pharmacy technician trainer• Active member of the facility safety committee

Columbus, Ohio Area

• General clinical pharmacy procedure and dispensing of both oral and IV medications of all types, including extensive compounding in both horizontal and vertical flow hoods, practicing sterile room standards• Knowledge of pediatric dosages for many IV medications• Compounding TPNs in a sterile environment, entering the orders into the system• Bedside delivery of medications and TPNs• Refilling and problem shooting PYXIS machines• Special training in hematology/oncology and ICU satellites• Pharmacy technician trainer

Dayton, Ohio Area

• Obtaining and entering prescriptions• Advanced knowledge of SIG codes and medical terminology• Communicating with insurance companies and managing pharmacy insurance claims• Drug inventory• Extensive customer service in a retail pharmacy setting

Design And Visual Communications, General

High School, Commercial And Advertising Art

High School Diploma, General Studies