Joe Baz Email and Phone Number
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Highly accomplished and versatile product design leader with over 22 years of experience driving results that impact the bottom line. Adept at translating customer needs into innovative, user-centric product solutions, I have a proven track record of successfully delivering market-leading products across diverse industries. My expertise lies in blending strategic vision with hands-on execution to create products that exceed customer expectations and drive business growth.🂋🂋🂋 Who I Collaborate With 🂋🂋🂋– Product, UX, and Engineering executives/leads– Mid-size businesses (approximately 100-1000 employees or $10-100M in Annual Revenue)– Industries: Healthcare, Telecom, Global Trade– Specializations: SaaS, B2B🂋🂋🂋 My Expertise 🂋🂋🂋– Understanding and shaping difficult strategic, process, or system problems– Providing visibility into the greatest customer needs or user needs– Resolving lack of collaboration between teams or conflicts in team culture– Guiding product teams that lack creative and user experience direction– Addressing a large amount of tech debt due to poor information architecture / design systems– Uncovering hidden problems in workflows that amount to massive operational waste collectively🂋🂋🂋 What My Clients Get 🂋🂋🂋– Comprehensive go-to-market product strategy for greenfield opportunities– Product strategy, prioritization framework, and OKR guidance for brownfield opportunities– Buyer personas and user personas, their unmet needs, and opportunity recommendations– Service maps detailing process inefficiencies and quality problems– High-level or detailed conceptual diagrams of product architecture, workflows, or systems– Interactive prototypes for validating proof of concept with current or prospective customers– Interaction wireflows describing the operation of complex software– Sensible taxonomies to enhance collaboration among product teams / improve clarity with end users🂋🂋🂋 Sound Interesting? 🂋🂋🂋– Email me at hello@joebaz.com– Directly message me on LinkedIn
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Kimaru.AiMatsudo, Chiba, Jp -
FounderMusubi Tech Jul 2024 - PresentResponsible for leading teams, business and partnership development, event hosting, and product management. Most importantly, continuing a journey that started a year ago: learning how to break down silos that prevent people from exchanging knowledge and meaningful connections. -
Product Innovation ConsultantJoe Baz Apr 2023 - Present– Discovered and addressed operational inefficiencies in digital marketing campaign processes.– Detected the necessity for new operating procedures, spearheaded their implementation, and conducted team training.– Developed a go-to-market strategy for a small UX agency, incorporating market research.– Prevented a multimillion-dollar account from termination by addressing client concerns and formulating a practical action plan.
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Director, Experience DesignAthenahealth Dec 2020 - Mar 2023Boston, Massachusetts, UsOperations Management— Co-managed a platform-oriented product zone of 6 agile scrum teams (approx. $7.2M of R&D dollars spent annually)— Provided direction on OKR development, team charter definition guidance, product vision guidance, and support during release planning, sprint reviews, and release launches.— Represented the status and needs of the teams in cross-org business reviews and leadership reviews Information Architect & Service Designer— Co-designed an internal framework to help over 100 R&D teams build consistent, high-quality data-driven displays, such as dashboards.— Developed a service map of the in-house mail and paper processing operations end-to-end, highlighting discrepancies and faults in the processes that affected healthcare practices ability to recognize timely payments for their services. Program Management — Led a cross-subdivisional team of 20 people to respond to a large list of needs that required intensive discovery, which normally takes about 3-6 months per issue, but was done in 1.5 months to meet the deadline— Coached and directed other program managers to accelerate our departments UX OKRs for the year -
Senior Manager, Experience DesignAthenahealth Apr 2017 - Dec 2020Boston, Massachusetts, UsDesign Manager— Responsible for managing a multi-million dollar product zone, which built features to grow our practice management and revenue cycle management product line (delivered over 11 features in 2020 alone) — Multiplied the effect of my UX subdivision by developing process guidance for OKR development, design and research expectations, career path planning, and more.— "[Joe's product zone] is seen by the Collector leadership team as the model of content sharing and that is directly attributable to [his] work" - Product Analytics DirectorInformation Architect — Responsible for developing multiple north stars that guide and inspire the R&D organization towards building products that cater to an ideal future of the user experience— Developed a solution framework that saved millions of dollars in R&D waste by breaking down silos on overlapping problem spaces and getting teams to coordinate on future product work— “You are clearly passionate about making your work make a difference. I see that in the dashboard work - not just stopping at proposing a framework, but setting up advisory councils, engaging individuals across the enterprise, and continuously finding ways to increase the framework's value.” - UX DirectorInteraction Designer— Increased practice end-user satisfaction on conceptual design solutions for a redesigned product line by 1.5 points (5 point scale) — Built interactive prototypes (using Axure) that were used for usability testing, concept designs, and stakeholder alignment— "In solution design, you are pushing us to ensure we have investigated different paths and tested those. In phases of feature rollout, you have provided us ways to understand user behaviors we are seeing when clients engage with the product" - Product Manager -
Product DesignerPanjiva Jul 2014 - Mar 2017— Increased the product’s search engine relevancy by 38% via a combination of UI and data integrity improvements— Pioneered the company’s first external beta program— Smoothly orchestrated a product sunset in 1 month with minimal impact to the business’s revenue
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Ceo & FounderAbove The Fold, Llc Aug 2004 - Mar 2014Us— Founded a user experience design firm that provides UX consulting, UI design, usability testing and front-end development for businesses and developers— Doubled revenue for two years in a row (2010 & 2011) due to business development and content strategy initiatives.— Spear-headed thought leadership program including public speaking and a self-published book on UX best practices. -
Web Marketing ManagerXo Communications Apr 2000 - Apr 2006Herndon, Va, Us— Launched the "Online Customer Experience" initiative consisting of the best practices in Web design, marketing, branding and development for the organization’s 50+ web assets.— Assessed business requirements from cross-functional units (Product Management, Customer Service, HR, Legal, Engineering and others) and translated these into technical business requirements.— Managed two redesigns of the corporate web site (www.xo.com)
Joe Baz Skills
Joe Baz Education Details
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University Of ConnecticutPainting And Graphic Design -
Eastern Connecticut State University
Frequently Asked Questions about Joe Baz
What company does Joe Baz work for?
Joe Baz works for Kimaru.ai
What is Joe Baz's role at the current company?
Joe Baz's current role is Founder, Musubi Tech | Product Design, kimaru.ai | Executive Coach, OneDrops.
What is Joe Baz's email address?
Joe Baz's email address is jb****@****lth.com
What is Joe Baz's direct phone number?
Joe Baz's direct phone number is +161753*****
What schools did Joe Baz attend?
Joe Baz attended University Of Connecticut, Eastern Connecticut State University.
What are some of Joe Baz's interests?
Joe Baz has interest in Mobile, Politics, Environment, Consumer Internet, Health.
What skills is Joe Baz known for?
Joe Baz has skills like User Experience, User Interface Design, Online Marketing, Web Design, Content Strategy, New Business Development, Business Development, Management, User Experience Design, Interaction Design, Web Analytics, Business Strategy.
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