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Information Technology Coordinator with ability to analyze and improve IT systems and processes. Interested in matching computer technology needs with the mission of non-profit organizations.Board Member and Food Pantry Coordinator of a small non-profit. Focused on cost containment, IT system upgrades and fund raising.Database Management to ensure the effective tracking of clients. Account creation and maintenance.Volunteer Coordinator experience with multiple age groups in both small and large non-profit organizations.Network Engineering experience assisting customers with connectivity and outage issues.Technical training background in both Data Communications and IT applications for both coporate employees and volunteers.Specialties: Analyzing and improving IT systems and processes, computer networking, database management, technical training, volunteer coordinator, project planning and cost containment.
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Systems Analyst, Impact ProgramsAarp Foundation Aug 2012 - Jun 2021Washington D.C. Metro AreaSupports Salesforce.com system, including submitting trouble-tickets, problem resolution and training for 35 users, and generating reports for three programs.Manages day-to-day relationship with the Call Center, including training call center agents and interfacing between AARP Foundation program managers and Call Center managers to upgrade customer services.Provides technical support and project management services to program managers in Income, Housing, and SNAP to support Housing Solutions Center, SNAP Application Assistance, and BACK TO WORK 50+ programs. -
National It Coordinator Worksearch ProgramAarp Foundation Mar 2011 - Aug 2012Washington D.C. Metro AreaDatabase management, IT systems and process analysis and volunteer technical training.
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Board Member And Food Pantry CoordinatorMid-County United Ministries Feb 2011 - Jun 2020Wheaton, MarylandBoard member and food pantry coordinator. Areas of involvement include: IT upgrades and maintenance, buying and distributing food and promoting the mission of the non-profit.
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Network EngineerVerizon Mar 1985 - Feb 2011Ashburn, VaInstalled and maintained network equipment for the company's internal network. Provided remote support for fifteen states, including after hour maintenance. Supervised venders, insured cost containment and met project deadlines. Designed and implemented a Data Communications training program.
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Joe Begg Education Details
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Frequently Asked Questions about Joe Begg
What is Joe Begg's role at the current company?
Joe Begg's current role is Systems Analyst, Impact Programs at AARP Foundation 3/1/2011-6/25/2021 Retired.
What is Joe Begg's email address?
Joe Begg's email address is jb****@****arp.org
What is Joe Begg's direct phone number?
Joe Begg's direct phone number is +120243*****
What schools did Joe Begg attend?
Joe Begg attended Montgomery College.
What skills is Joe Begg known for?
Joe Begg has skills like Program Management, Fundraising, Public Speaking, Training, Networking, Volunteer Management, Management, Nonprofits, Project Management, Leadership Development, Community Outreach, Customer Service.
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