Joseph Bonaparte Email & Phone Number

Collingswood, Nj, Us

A Planet Run By The Sun

Somerset, New Jersey, United States

•As a Branch Pipeline Manager, I lead numerous cross-functional teams of salespersons, designers, site auditors, permitting, interconnection, and installation crews in delivering superior service throughout the customer journey•In addition, I interface with IT teams to help customize and improve upon project management dashboards, helping to create an integrated view of the project pipeline to identify and expedite projects that require additional attention•Lead Customer Huddles to gain cross-functional alignment on project design and scope•Lead cross-functional teams of sales, project operations (interconnection, permitting, sub-contracting), construction professionals, and installers•Direct daily project pipeline review to identify current and potential issues in project development, leveraging business acumen and familiarity with construction to drive profitable results at a branch level•Effectively project manage and prioritize projects to ensure streamlined pipeline and speed to install•Establish clear outcomes, ownership, and deadlines on projects to meet targets•Proactively communicate to stakeholders regarding project status, milestones, and issues•Problem solve project challenges, support teams in removing roadblocks, and escalate issues as needed to ensure quick action and resolution•Develop and maintain relationships with internal teams (Sales, Branch, Interconnection, Permitting) Diagnose recurring issues, identify potential mitigating actions, and provide upward feedback to highlight potential policy and process changes to drive larger-scale changes and improve operations

Marlton, Nj

Go on home sales appointments to close new business, and generate new business by referral, professional relationships with home improvement companies and others; also table events and expos.Self generate my own business through many different sources, such as the retail store setting, generating referrals, door to door, social media; and many more channels tbd.Maintain close communication and relationship with every customer all the way until install, and beyond for referrals.Provide Sunrun’s and Sales Management Team with reports, analysis and recommendations to continuously improve the performance of sales efforts. Updated notes in Salesforce etc.Great computer technology skills, Salesforce.com, ms office, and google apps such as gmail etc.

Blackwood, Nj

As a Field Energy Consultant with SolarCtiy, I educate homeowners to the benefits of alternative energy and show them how solar can cost less than the utility. Using proprietary software, I demonstrate the initial layout, function and benefits of solar energy based on their energy needs. From lead generation, closing contracts to installation and customer service, most of my installed customers are self-generated or referrals. I am a strong proponent of social networking for growing a customer base. I am very familiar with recording communications with customers in Salesforce. Acted as ad-hoc technical support for sales team, and participated in software testing at the corporate level. I made the switch to sales so I could be in solar. It is my deep belief that renewable energy turns ordinary homeowners into heroes and I am proud to be a part of this movement.

Claymont, Delaware

Integrated, and managed customer email and five9 phone marketing campaigns for customer retention resulting in revenue in excess of $20,000,000.Liason between Business Operation and IT development. Specializing in change management. Jira Administrator, Bugnet, FogbugzManaged Quality Assurance staff in the traditional functions of QA, being Requirements Management, Production Support and Testing, Call Monitoring Internal Audit, Project Management, Software Administration and External Audit Preparation.

Ensured continuity of legacy Quality Assurance and Technical Account Management practices during transition from Philadelphia Stock Exchange to NASDAQ. Maintained client relationships and coordination through 2008 financial crisis and transition.

Led project teams to fulfill customer network and system requirements.• Certified over 100 clients to ensure Y2K readiness by creating first centralized list to streamline and maximize testing efficiency.• Led QA daily change control meetings. Facilitated scheduling approvals for day-to-day IT changes, ensuring company revenue.• Managed client transition from fraction to decimal stock prices in less than five months, meeting SEC mandated deadline ahead of schedule.• Collaborated to form first Technical Account Management Group to enable transition to privately held corporation.• Developed electronic forms with built-in automation, to replace legacy paperwork system. No commercial electronic paperwork/workflow system could meet the SEC audit requirements. Company saving in excess of $1,000,000.• Managed transition team client migration Mainframe to Unix and coordinated all testing to ensure major institutional clients obtained mission critical business data.• Counseled NASDAQ management throughout organization re-structuring. Trained additional personnel from trading floor in Client Services related duties to ensure smooth transition to NASDAQ procedures and policies. • Implemented over 1000 customer IT related requests during ten-year period.

• Trained Financial Advisors and Sales Assistants on ADP Power Partner software.• Advised users on in-depth software functionality.• Maintained phone and follow-up support for same software when in ADP home office.

Bachelor Of Science - Bs, Environmental Policy And Management

Along with the science of the environment and sustainability, I explore concepts of economics, ethics and values, environmental politics.

Diploma, Computer Programming

MS Office, Cobol, C, Technical Writing

Photography