Highly motivated and dependable customer support professional with 10+ years of cross-industry experience in mortgage, service, and sports industries. Have the ability to focus and listen to customer needs and develop excellent customer rapport. Proven accomplishments in cost control, loan audit review, and problem solving. Additional skills include:• Successful in multi-tasking many different projects and prioritizing against tight deadlines, without losing attention to detail.• Quickly learns and adapts to job responsibilities, procedures, and computer systems.• Builds and maintains strong working relationships with management, staff, and vendors.• Works well either independently or within groups.Specialties: assets recovery, budgeting, customer service, customer support, email, framing, microsoft excel, microsoft office, personnel, pricing, sales, scheduling, spreadsheets, telephone skills, training, transportation,