Joe Canales Email & Phone Number

San Antonio, TX, US

New Braunfels, Texas, United States

San Antonio, Texas Metropolitan Area

Helotes, Texas

• Assist home buyers by analyzing the client’s needs, securing appropriate financing, researching local listings and locating properties in the style, price, and location of the buyer’s preference, preparing contract.
• Assist sellers by analyzing the client’s needs, determining a pricing strategy, preparing the home for sale with staging and repairs, actively marketing the property, negotiating the sale, and coordinating the closing.
• Participate in continuing education to stay abreast of market trends and real estate law
• Foster relationships with prior and potential clients to establish a perpetually growing client-base

• Assist home buyers by analyzing the client’s needs, securing appropriate financing, researching local listings and locating properties in the style, price, and location of the buyer’s preference, preparing contract.
• Assist sellers by analyzing the client’s needs, determining a pricing strategy, preparing the home for sale with staging and repairs, actively marketing the property, negotiating the sale, and coordinating the closing.
• Participate in continuing education to stay abreast of market trends and real estate law
• Foster relationships with prior and potential clients to establish a perpetually growing client-base

• Identified potential corporate membership markets through various channels such as San Antonio Chamber of Commerce events, business-to-business tradeshows, and cold calling
• Initiated contact with executive management at potential corporate membership markets regarding the benefits of joining SSFCU’s field of membership
• Coordinated initial presentation, maintained good rapport and expanded their employees’ use of SSFCU products and services

• Researched and resolved member requests via email, mail, or telephone, providing senior-level support to call center employees
• Provided support and assistance to SSFCU members, potential members, and employees on automated delivery of all SSFCU products (Share Certificate, IRA Accounts, New Accounts, CompuBranch, and Bill Pay)
• Provided feedback to Management Information Systems, Marketing, Training and other areas to improve the delivery of these products

• Recognized frequently as Top Branch Cross Seller for consistently meeting/exceeding multiple monthly and quarterly sales goals
• Assisted management with hiring and termination processes, presenting employee evaluations and conducting orientation for new hires
• Prepared feedback reports for multiple employees