Senior-Level Resource ManagerBusiness Partner/Operations Management/Delivery Manager/Project ControllershipExecutive leader with over 20 years of experience and expertise in all facets business relationship management, resource management, talent acquisition, project & implementation management within the IT industry. Over 20 years’ experience in Leading, Coaching and Mentoring teams to provide customers excellent service. Highly-skilled in defining job requirements, interviewing, On/Off-boarding and communicating with all levels of management. Proven record of success meeting and exceeding Service Level Agreements (SLA) for multi-year contracts while adhering to Operational Level Agreements (OLA) for internal clientele. Instrumental in streamlining and improving processes, enhancing productivity, and implementing resource and staffing solutions. Experience working with contract and vendor services in addition to managing full-time and temporary employees.
Listed skills include Technical Recruiting, Recruiting, Sourcing, Management, and 31 others.