Joe Cheaib Email & Phone Number

Riyadh, Sa

Riyadh, Sa

Riyadh, Saudi Arabia

1. **Technical Expertise**: Demonstrate in-depth knowledge of ICT solutions, including Networking and Infrastructure from Cisco, Meraki, HPE Aruba, Dell, Fortinet, CommScope, Panduit, Corning in KSA and UAE markets2. **Solution Design**: Collaborate with clients in KSA and UAE to understand their requirements and design tailored ICT solutions that address their needs.3. **Pre-Sales Support**: Provide technical support during the pre-sales process, including product demonstrations, presentations, and answering technical inquiries.4. **Proposal Development**: Create detailed proposals, including cost estimates, technical specifications, and implementation plans.5. **Client Engagement**: Cultivate and maintain strong relationships with clients, understanding their challenges, and proposing ICT solutions that align with their business goals.6. **Team Collaboration**: Work closely with the sales team to ensure a cohesive approach to client engagement and solution delivery.7. **Market Research**: Stay updated on industry trends, competitor offerings, and emerging technologies to offer innovative solutions.8. **Technical Training**: Conduct training sessions for internal teams and clients to ensure a deep understanding of ICT solutions.

•Customer Needs Assessment: Proactively assess customer requirements to deliver tailored solutions that address unique business challenges.•Scope of Work (SOW) Development: Define detailed Scopes of Work (SOW) based on RFDSs (Radio Frequency Data Sheets) and Construction Drawings (CDs) and create accurate Bills of Materials (BOM) aligned with project specifications.•Site Planning & Analysis: Analyze drawings, site surveys, RF information, and schedules to determine materials, services, and timelines required for site construction.•Cross-Functional Collaboration: Act as a critical interface between site acquisition, construction, supply chain, project teams, and general contractors to ensure site-specific requirements are met effectively.•Telecommunications Expertise: Extensive experience in RF design, 4G LTE, 5G deployments•Successfully scoped and delivered 50+ high-impact telecommunications projects, ensuring adherence to customer requirements and timelines.•Defined SOWs and BOMs for nationwide 5G network deployments, expediting rollouts and optimizing network performance.•Improved efficiency by implementing streamlined processes for project scoping, reducing response times by 25%.•Delivered complex site builds by coordinating with cross-functional teams and aligning schedules with customer expectations.•Consistently recognized for exceptional project accuracy, technical expertise, and customer satisfaction.

Beirut, Lebanon

- Provide technical support and troubleshooting for customized automation solutions, including conveyors, robots, co-robots, and guided vehicles. - Collaborate with cross-functional teams to design, implement, and optimize automation systems to meet client requirements. - Conduct on-site installations, commissioning, and maintenance of automation equipment, ensuring optimal performance and reliability. - Develop and deliver training programs for clients and internal teams on the operation and maintenance of automation systems. - Act as a liaison between clients and internal engineering teams to address technical issues and implement effective solutions. - Compiled electrical panel boards according to specifications and standards, ensuring accuracy and quality. - Operated CNC machinery to produce materials and components used in automation systems, following precise instructions and safety protocols.

Beirut District, Lebanon

1. Design, implement, and maintain headend systems to ensure the delivery of high-quality video, voice, and data services to customers.2. Manage and optimize headend equipment, including signal processing devices, fiber optic nodes, and RF amplifiers.3. Troubleshoot and resolve technical issues related to headend operations, including signal degradation and equipment failures.4. Collaborate with cross-functional teams to integrate new technologies and services into the headend infrastructure.5. Monitor system performance and conduct regular preventive maintenance to minimize downtime and ensure reliability.6. Stay current with industry trends and advancements in headend technology to inform decision-making and drive innovation.7. Provide technical support and guidance to junior engineers and technicians as needed.8. Ensure compliance with regulatory requirements and industry standards governing headend operations.

El Metn District, Lebanon

- IP routing and network diagrams- Manage switches remotely and on site- Confer with customers and engineers to assess equipment needs and to determine system requirements

Bachelor Of Engineering (B.E.), Computer And Communication Engineering (Cce)

Baccalaureate, General Science