Joe Ciancaglini

Joe Ciancaglini Email and Phone Number

Director - Forward Deployment Engineering @ Lirik Inc.
Milwaukee, WI, US
Joe Ciancaglini's Location
Greater Milwaukee, United States, United States
Joe Ciancaglini's Contact Details
About Joe Ciancaglini

Highly experienced business and IT leader with a proven history of successful delivery of business value and strategic change across multiple industries and functional areas.Specialties Include: - Large Program/Project Management- Salesforce.com Project/Program Implementation- IT Planning & Strategy (Business Alignment)- Organizational Change Management/Learning/Human Performance- Business Development & Client Relationship ManagementOver a professional career spanning 23 years, built a reputation for:- Integrity: Consistent delivery of honest and transparent work, telling the "kind truth"​ to colleagues and leaders, and treating people with respect and compassion. - Work Ethic: Consistent work habits focused on "doing things right"​ and "doing the right things"- Quick Study: Able to quickly learn and master new functions, technologies, and industries in support of client engagements.- Flexibility: Successful track record of working in a broad variety of settings, with diverse populations of employees and contractors- Easy to Work With: Low-maintenance team player who builds long-lasting, productive and professional relationships with colleagues, leaders, and customers

Joe Ciancaglini's Current Company Details
Lirik Inc.

Lirik Inc.

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Director - Forward Deployment Engineering
Milwaukee, WI, US
Joe Ciancaglini Work Experience Details
  • Lirik Inc.
    Director - Forward Deployment Engineering
    Lirik Inc.
    Milwaukee, Wi, Us
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  • Silverline
    Director, Services Lead - Healthcare Delivery
    Silverline May 2018 - Present
    New York, Ny, Us
    Silverline is a Salesforce Platinum Cloud Alliance Partner headquartered in New York City with experienced, innovative consultants around the world. They are focused on developing powerful solutions, deployed on the Salesforce Platform, and robust third party apps. Silverline's results-driven methodology leverages best practices acquired by over 1,100 implementations, with significant expertise in industry verticals such as Financial Services, Healthcare, and Force.com solutions. Additionally, Silverline offers popular AppExchange applications and industry-proven Fullforce Certified accelerators.
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  • Milwaukee Children'S Choir
    President, Board Of Directors
    Milwaukee Children'S Choir Aug 2018 - Jun 2023
    Milwaukee, Us
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  • 7Summits
    Senior Project Manager
    7Summits Jan 2016 - May 2018
    Milwaukee, Wisconsin, Us
    Project Manager and PMO innovator for growing Social Business organization. Worked with leadership to build and mature scalable project delivery processes in Agile environment. Managed up to six concurrent projects, with matrixed teams including strategy, business analysis, design, development, and QA resources. Provided coaching, performance feedback, engagement support, quality reviews, and logistical/project support as needed. Key technologies include Salesforce.com, Jive, and Sitecore. Managed successful client engagements at multiple clients. Key accomplishments:• Drove successful delivery of projects in an Agency environment, using modified Agile processes/approach. Identified and build robust processes and tools to optimize Agile project delivery and drive consistency of practices- Developed integrated set of Project Management tools for use across client engagements- Identified and launched initiatives to drive measurable improvement in Project Planning, Client Communications, Project Financial Management, Requirements Management, and Software QA Testing and quality management
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  • Eaton
    Program Manager - Cognos Migration Program (Contractor)
    Eaton Apr 2014 - Jan 2016
    Dublin, Ireland, Ie
    Program Manager for $3 Million Business Intelligence Transformation initiative. Transitioned over 25,000 reports, applications, and cubes from disparate legacy tools into a strategic suite of front-end reporting tools, integrated with a new “Big Data” analytics environment, to support the long-term growth and information strategy of the enterprise. Managed initial planning and funding, project manager onboarding, vendor contracting, capital budgeting and allocation, and ongoing program delivery, issue, and risk management. Engaged senior stakeholders across the business and IT to drive collaborative and transparent relationships and high user engagement throughout the process.
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  • Genesis10
    Principal, Solution Services
    Genesis10 Jun 2013 - Jan 2016
    New York, New York, Us
    Practice leader and sales support focused on sales, delivery, and practice development responsibilities, with matrixed accountability between national Business Consulting team and local Branch, and overall goal of expanding Business Consulting capability across national markets
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  • Envision Business Consulting
    Vice President, Midwest Region
    Envision Business Consulting Feb 2012 - Jun 2013
    Noida, Uttar Pradesh, In
    Geographical leader for growing niche consulting firm. Drove new business development, account management, recruiting, and operations for Midwest P&L. Directly managed growth of Midwest market and brought key resources to bear for client service and business development efforts. Developed strong, far-reaching networks of client contacts across Wisconsin and Illinois markets.
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  • Genesis10
    Regional Principal - Business Consulting
    Genesis10 Aug 2010 - Feb 2012
    New York, New York, Us
    Practice leader focused on sales, delivery, and practice development, with matrixed accountability between national Business Consulting team and local Genesis10 Branch, with overall goal of expanding Business Consulting capability within Wisconsin market
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  • Cuna Mutual Group
    Change Management Consultant - Integration Of New Acquisition
    Cuna Mutual Group Dec 2010 - Aug 2011
    Madison, Wi, Us
    Developed and executed change program to support successful integration of newly acquired company with significantly different business model, culture, and employee demographics. Key aspects included organizational design, communication strategy, and learning/performance support for integrated operational systems across business functions.
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  • Motorola
    Program Manager, Partner Relationship Management
    Motorola Feb 2010 - Aug 2010
    Chicago, Illinois, Us
    Partnered with Sales leaders and IT to rescue troubled Partner Relationship Management program and deliver rapid business capabilities and benefits. Build strong relationships across IT, sales, and the organization’s internal PMO organization.
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  • Slalom
    Managing Director
    Slalom Jan 2008 - Aug 2010
    Seattle, Wa, Us
    Managed business relationship with major accounts, responsible for ongoing quality assurance, client satisfaction, and new business development. Maintained senior leadership P&L role for rapidly growing consulting practice in Chicago area, including personnel management, recruiting, business development, client relationship management, and practice growth strategy,
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  • Slalom
    Client Service Partner
    Slalom Jan 2007 - Dec 2007
    Seattle, Wa, Us
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  • Slalom
    Senior Program/Project Manager
    Slalom Mar 2006 - Dec 2006
    Seattle, Wa, Us
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  • Walgreens Health Initiatives
    Project Leader (Consultant)
    Walgreens Health Initiatives Feb 2009 - Jan 2010
    Deerfield, Il, Us
    Program manager for consolidation and re-engineering of Post-adjudication business processes, data schemas, and systems, with focus on billing & payment and accounting/finance functions. Drove requirements impact analysis and requirements traceability across platforms and functional areas, with goal of improving overall data latency, adjudication SLAs, and billing and payment accuracy. Managed ramp-up of development team and program build, test, and phase 1 deployment of program. In addition to daily program details, proactively managed program issues, risks, and cross-functional dependencies.
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  • Millercoors
    Account Manager (Via Slalom Consulting)
    Millercoors Nov 2008 - Feb 2009
    Account Relationship Manager - Served as liaison between client manager, consulting company, and consulting team to ensure high levels of customer service, open communications, and quality project delivery services.
  • Walgreens
    Senior Program/Project Manager (Consultant) - Clinical Services Deployment
    Walgreens May 2008 - Nov 2008
    Deerfield, Il, Us
    Partnered with Chief Operating Officer and senior staff of recent client acquisition to manage introductory screening, feasibility, commercialization, and national launch of new services into retail clinic setting, with forecasted impact of $5 Million initial revenue impact. Managed national Flu program launch, resulting in ≈300,000 vaccinations delivered and $8.4 Million in direct revenue impact for 2008. Developed and managed project plans, obtained and managed key resources, and delivered programs on-time, within budget, and exceeding medical/clinical quality standards. Resolved key issues, risks, legal, and regulatory issues (federal and state level) for rollout of new clinical services. Drove program communications, and coordinated subject matter experts across clinical, operations, marketing, medical, billing, coding, and financial areas.
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  • Motorola
    Program Manager, Supply Chain Visibility Program(Consultant)
    Motorola Mar 2006 - Apr 2008
    Chicago, Illinois, Us
    Senior Program Manager for multi-year, $20M initiative to deliver critical supply-demand, inventory, build, shipments, revenue, and other key Supply Chain metrics to key business decision-makers across the organization. Coordinated efforts across multi-national, multi-vendor, 90-person on/offshore team which included Project Managers, Business Analysts, Business Systems Analysts, and Developers. Managed multiple vendor relationships, contractor supervision, and key personnel decisions on behalf of client organization. Managed program financials and reporting – drove key business deliverables to completion on-time and on-budget throughout program duration. Managed overall program reporting for multiple layers of matrixed sponsors and stakeholders and risk monitoring/mitigation and issue management processes
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  • Cvs Caremark Corporation
    It Program/Project Management Consultant
    Cvs Caremark Corporation Mar 2004 - Mar 2006
    Woonsocket, Ri, Us
    Partnered with CIO and Strategy & Planning group to optimize IT organization following merger. Developed Program/Project Management methods for major initiatives and implemented Earned Value Management. Developed comprehensive program to implement new business practices across merged organization, including competency building, metrics & measures, and leadership development.
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  • Cvs Caremark Corporation
    Project Manager - Client Lifecycle Process Deployment
    Cvs Caremark Corporation Jul 2002 - Mar 2004
    Woonsocket, Ri, Us
    Partnered with Sales and Marketing EVP to develop seamless process to manage customers from early “lead” status through contracting, renewal, and termination across client-facing functional areas, including processes, best practices, tools, and templates. Developed & drove successful Organizational Change strategy & plan to ensure adoption and continuous improvement of new processes and practices.
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  • Whittmanhart
    Senior Manager/Solution Lead
    Whittmanhart Jul 2002 - Mar 2006
    Us
    Directed activities of Program/Project Management and Learning & Human Performance solution groups, including product development, market/business development pursuits, and client quality assurance. Responsible for personnel, budget, performance to targets, and business development.
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  • Avaya
    Program Manager & Learning Consultant
    Avaya Aug 2001 - Jul 2002
    Morristown, New Jersey, Us
    Partnered with CEO for outsourced solution which transformed disparate, inefficient, and ineffective training operations into an award-winning, world-class shared services learning organization. Directed budgeting, design, development, deployment, and measurement of learning solutions to support $100 Million client business unit. Managed eLearning SWAT team of 54 resources and $24 Million budget. Developed shared services processes and operating model.
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  • Accenture
    Senior Manager
    Accenture May 1995 - Jul 2002
    Dublin 2, Ie
    Progressively higher levels of responsibility as Consultant, Senior Consultant, Manager, and Senior Manager while consulting for and leading projects across clients in multiple industries and geographies. Planned and ramped up projects, executed day-to-day responsibilities of leading project teams, and managed client relationships across multiple levels of the customer organization. Developed skills in recruiting, leading, mentoring, and retaining people.
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  • Qwest Communications
    Program Manager & Business Consultant
    Qwest Communications Feb 2001 - Aug 2001
    Monroe, La, Us
    Partnered with Sales Operations VP to develop a solution to reduce order entry error costs by improving key skills and support systems for sales support organization. Managed teams in multiple cities totaling 24 people and $3 Million budget developing sales support solution for client personnel.
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  • Bell Labs Lucent Technologies
    Project Manager - Consultant
    Bell Labs Lucent Technologies Jan 2001 - Apr 2001
    Murray Hill, Nj, Us
    Partnered with client functional manager and team of academic subject matter experts to develop scalable eLearning solution to build basic skills across international organization of field engineers. Managed rapid intranet-based course development team, including end-to-end course development process, content development, build, testing, pilot, and deployment.
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  • Sprint
    Project Manager, Financial Decision Making Simulations - Consultant
    Sprint May 1999 - Oct 2000
    Overland Park, Kansas, Us
    Partnered with CFO to develop a solution to reduce critical errors in new product launches and build expertise in Six Sigma operational management. Managed design team and $5 Million budget for combined engagements.
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  • Harley-Davidson Motor Company
    Change Leader - Product Data Management (Consultant)
    Harley-Davidson Motor Company Sep 1996 - Feb 1998
    Milwaukee, Wi, Us
    Led enterprise-wide process change management effort in $11M Engineering Product Data Management (PDM) toolset for major manufacturing client.
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  • Ge Capital
    Usability Lead, Risk Management Simulations (Consultant)
    Ge Capital Apr 1996 - Oct 1996
    Norwalk, Ct, Us
    Coordinated usability program for $20M multimedia development program. Built usability lab and coordinated usability testing with multiple design teams. Researched, developed, and packaged reusable Best Practices for leverage future client engagements.
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  • Telephone And Data Systems™ (Tds™)
    Training Developer - Sap Consultant
    Telephone And Data Systems™ (Tds™) Jun 1995 - Apr 1996
    Middleton, Wi, Us
    Coordinated development of on-line reference tools and instructor-led training for SAP MM and FIN modules.
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Joe Ciancaglini Education Details

  • Indiana University Bloomington
    Indiana University Bloomington
    Instructional Systems Technology
  • Indiana University Bloomington
    Indiana University Bloomington
    Music And Business
  • East-Syracuse Minoa High School
    East-Syracuse Minoa High School

Frequently Asked Questions about Joe Ciancaglini

What company does Joe Ciancaglini work for?

Joe Ciancaglini works for Lirik Inc.

What is Joe Ciancaglini's role at the current company?

Joe Ciancaglini's current role is Director - Forward Deployment Engineering.

What is Joe Ciancaglini's email address?

Joe Ciancaglini's email address is jo****@****.iu.edu

What is Joe Ciancaglini's direct phone number?

Joe Ciancaglini's direct phone number is +141474*****

What schools did Joe Ciancaglini attend?

Joe Ciancaglini attended Indiana University Bloomington, Indiana University Bloomington, East-Syracuse Minoa High School.

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