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My goal is to help people see and achieve their true potential.An interest in computers since my high school days and a summer job at IBM throughout University both paved the way to the long and fulfilling career I'm enjoying in the cross roads of Information Technology and Financial Services.Successful business transformations start at the top. It takes a committed team of senior executives, a focus on talent, and a consistent way of measuring success. I believe good leaders are real; pointed and demanding when necessary, but respectful, personable and intelligent above all else. I build teams of hardworking collaborators who have the drive and ability to achieve their objectives and beyond. My greatest passion is strategy. I look at the technology industry and predict where it will go. I seek out emerging tech forces and identify how they will impact our industry. I look for operational efficiencies and make them happen. I work to drive meaningful and lasting business transformation.A full life requires more than a focus on business alone. Family, sport and philanthropy round out mine. My family shares my commitment to never taking for granted for what you have achieved and always continue to better your life and that of others. Our competitive spirit drives us forward both socially and in our pursuit of new ventures.
Cooper & Partners Inc.
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Managing Partner And Strategic AdvisorCooper & Partners Inc.Canada
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Managing Partner & Strategic AdvisorCooper & Partners Inc. 2018 - PresentToronto, CanadaA global technology executive advising Boards, CEOs, Senior management teams and Fintech firms. An expert in developing and managing enterprise transformational strategies, drawn from experience as a Chief Information Officer of a global financial institution and a General Manager at one of the world’s largest technology firms, has allowed for the development of deep core competencies in the creation and execution of strategic programs in technology revitalization, cloud computing, cyber security, sales management, operational effectiveness, business processing efficiencies and the development of high-performance teams.Current projects include providing consulting services to PwC Canada as a Strategic Advisor to assist in accelerating the growth of their Financial Services Consulting Practice.
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Vice President & General Manager, Financial Services Sector, Global Technology ServicesIbm 2016 - 2017North AmericaAs Vice President & General Manager, Financial Services Sector, responsibilities included strategy, execution, business results and client satisfaction for the full range of Global Technology Services (GTS) offerings to IBM's Banking, Insurance and Financial Markets customers. In this role, led an organization who assisted clients in reducing costs, improving productivity, and asserting competitive advantage with a comprehensive world-leading portfolio of assessment, outsourcing, infrastructure, cloud computing, security, mobility and systems integration services. Select Key Accomplishments:• Led the recovery plan of a multi-billion-dollar business with significant financial and operational challenges.• Developed and initiated a series of strategic actions to address business leadership, sales, solutions, business development and solution delivery. • Refreshed and appointed new leadership positions with a remit to increase business development activities and develop a more financial services industry oriented solution strategy focused on cloud cognitive computing and data management.• Highlighted contracts requiring a profit recovery and delivery improvement program, resulting in no troubled contracts within one year• Drove service delivery cost actions equaling $90M for the year. • Addressed an immature sales management system to focus on cloud, security and cognitive solutions resulting in the execution of $1.5 billion in contract signings, including five new customer accounts equaling approximately half of billion dollars. • Led the execution of the corporate Customer Experience – Net Promoter Score program across the entire U.S. Financial Services market resulting in being recognized as a best practice across the corporation. -
Executive Vice President, Global Services & Chief Information OfficerManulife Financial Apr 2007 - Mar 2016Toronto, CanadaAs the EVP, Chief Information Officer, responsibilities included advancing Manulife's effective use of information technology, enabled through strong Information Risk and talent management programs. Additional mandates consisted of leading the global resourcing subsidiary, Manulife Business Processing Services, with centres in Manila and Cebu, Philippines, as well as the Manulife Technology Services subsidiary with operations in Chengdu, China, and Kuala Lumpur, Malaysia.Select Key Accomplishments• Developed and executed a global strategy advancing the use of technology across Manulife. Created a global governance and operating model for 3,000 technology professionals. Defined technology standards and selected strategic vendors to be utilized by all businesses across the organization resulting in a industry leading position in all aspects of cloud computing (IAAS, PAAS and SAAS). • Grew global resourcing capabilities from 200 employees in Manila performing business processing to over 4,500 employees providing advanced round-the-clock business processing, customer and technology services to every business unit across the firm with industry leading service levels resulting in annual savings exceeding $150 million. • Created a global Information Risk Management team with deep expertise in the disciplines of information security, business continuity and technology risk management, significantly improving the corporation’s information risk posture. • Developed and initiated an Operations Excellence program that led to a global Efficiency & Effectiveness program with annual savings in excess of $400 million. • Led the introduction of a global innovation program, including the creation of Manulife’s LOFT (Lab of Forward Thinking) network of innovation centres around the world, focused on accelerating solution delivery, increasing employee engagement, attracting and developing unique talent and impacting our global brand. -
Vice President, Insurance Industry, Global Technology ServicesIbm 2005 - 2007
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Sales Director, Insurance Industry, Global Technology ServicesIbm 2004 - 2005
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Client DirectorIbm Canada Ltd. 2002 - 2004
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Director, Global Insurance Industry SolutionsIbm 2001 - 2002
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Director, Global Insurance AccountsIbm 1999 - 2001
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Director, Strategy, Global Insurance IndustryIbm 1997 - 1999
Joe Cooper Skills
Joe Cooper Education Details
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Commerce & Economics
Frequently Asked Questions about Joe Cooper
What company does Joe Cooper work for?
Joe Cooper works for Cooper & Partners Inc.
What is Joe Cooper's role at the current company?
Joe Cooper's current role is Managing Partner and Strategic Advisor.
What is Joe Cooper's email address?
Joe Cooper's email address is jo****@****ife.com
What is Joe Cooper's direct phone number?
Joe Cooper's direct phone number is +161785*****
What schools did Joe Cooper attend?
Joe Cooper attended University Of Toronto.
What are some of Joe Cooper's interests?
Joe Cooper has interest in Family, Children, Education, Hockey, Golf, Philanthropy, Travel.
What skills is Joe Cooper known for?
Joe Cooper has skills like Information Technology, It Strategy, Executive Management, Governance, Operational Excellence, Risk Management, Strategy, Business Process, Business Strategy, Process Improvement, Talent Management, It Service Management.
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