Joseph Cordone Email & Phone Number

Managing a team comprised of Application Specialists, Programmer/Analysts, Supervisors, and Senior Supervisors supporting the Advanced Clinical applications for HCA facilities and Parallon clients in both 5.x and 6.x platforms.

Supervising a team comprised of specialists and supervisors supporting the Advanced Clinical applications for HCA facilities and Parallon clients in both 5.x and 6.x platforms. Responsibilities included participating in hiring, training, and performance management of all team members, coordinating and leading customer interactions, issue escalation and.

I primarily focused on providing system optimization for Physician and Nursing applications. Specifically, I worked with the Advanced Clinical modules (Physician Access/Physician Documentation, Order Management/E-Prescribing, Patient Care/Patient Safety, Nursing and Pharmacy). I would provide training, education, guidance to clinicians in order to achieve.

Applications Specialist I worked as a contact for HCA facilities, providing customer service, training, system optimization and software issue troubleshooting for the applications I supported. I worked in a team with Programmer/Analysts to resolve technical issues. Additionally, the role required the ability to multitask, work with multiple group through.

Located on the Bryant University campus in Smithfield, RI, The John H. Chafee Center serves the regional business community, as well as offers hands on opportunities for students to learn about global business.