Led a high-performing team in the implementation of SAFe/SCRUM methodology tailored for IBM integration technology, with a primary focus on managing large-scale multi-million dollar programs.Transformed 3 product teams into teams with high volume output with high customer satisfactionLed a multi-year journey of customer satisfaction and integration with National IT and other Bank districts to reduce information silos and increase transparency Drove the adoption of agile best practices and continuous improvement initiatives across the entire team, utilizing a blend of direct leadership and influential techniques grounded in data analysis, empathy, and a deep understanding of team dynamics.- Introduced a standardized Scrum methodology within the EFMSB team, optimizing workflow efficiency, enhancing capacity management, and fostering data-driven decision-making processes to shift from reactive to proactive strategies, thereby reducing stress levels and achieving better work life balance for the team.Crafted comprehensive communications, presentations, and long-term implementation plans tailored for senior leadership, employing a data-driven approach to provide actionable insights and measurable outcomes.Provided personalized mentorship to both product and technical teams, facilitating skill development and professional growth.Managed administrative tasks related to hiring and contractor management, ensuring seamless operations and continuity.

Leading a team to implement SAFe/SCRUM methodology for IBM middleware technology specifically leading the effort for large multi-million dollar programs.- Only team in the Agile Release Train (ART) to come in on time and under budget in 2021Implemented agile practices and evolutions for the entire team using both direct leadership and influencing through using data, compassion, and understanding of where the teams currently stand and creating a plan to evolve them to a more healthy place- Implemented a new more standard Scrum methodology with the file transfer team to help them remove overworking and create a standard flow for capacity management and data driven decisions to remove the reactive stance and implement a pro-active approach to remove stress.Created detailed Sr. Leadership communications, presentations, and plans for multi-year implementations and communications depending on the level of detail needed or required. Used data driven approaches to these reports to create trackable and relatable data points for all leadership.Stepped up during a leadership transition to keep the team focused and provide- 1:1 mentorship for both product and technical teams- Work through the admin work for hiring and moving contractors to keep the team driving forward- Being the leader needed when there was sickness (helping move work around) or other personal time needed to allow the team to focus and recharge and live our work/life balance mantraFacilitated lay leadership of the team of 12+ individual team members across multiple time zones and many backgrounds to keep achieving our goals on time and under budget.

Allocated to Daifuku/Wynright to lead software implementations for large multimillion-dollar implementations of automation and reporting software for their WCS software. Integrating with both Wynright and client-based WMS systemsCurrent Customer Implementations in progress- Walmart (6 sites)- Frito Lay (1 site)

Serve as strategy creator and ongoing executing executive sponsor of all operations and digital optimization for Sentient Lasers. Prepare action plans and deliver active support from inbound shipment (after sales team handoff) through customer support for all transactions. Leading a team of engineers, operations experts, and logistics team to coordinate and achieve efficient collaboration.Achievements:• Identified a 56% reduction in shipping hard costs by renegotiating the rates and optimizing process• Built the process documentation and platform (Netsuite) to barcode and track all inventory in the building from entry to shipment.• Led the team to record revenue in the first 3 quarters of employment.

Prepare action plans and deliver active support across all technology and project management procedures for TD Ameritrade education group. Introduce and integrate agile methodologies within business to generate revenue streams, mentor cross-functional teams across all business lines to create profitable businesses and products, and achieve targeted objectives within complex deadlines. Provide innovative technology solutions to administer smooth transformation of distribution, consumption, and analytics to modern platforms, comprising video distribution, API frameworks, and SaaS internal modeling. Identify and assess requirements to enhance capabilities of a low performing PMO group and development teams while devising potential strategies and business plans that leads to increased transparency and drive profit gains. Utilize effective measures to improve operational efficiency of the business as well as achieve augmented results on time and within budgetary constraints.

Created best practices and standardized process improvements by incorporating documentation initiatives and gap identifications that streamlined project details, plans, and financial forecasts. Drafted/updated weekly financial reports, monitored changes, forecasted personnel changes, organized meetings, provided solutions in line with requirements of multiple stakeholders, and achieved project goals. Identified/eliminated risks, administered user testing/troubleshooting, and enhanced stakeholders’ satisfaction by providing daily/weekly/monthly project status.Achievements:• Spearheaded a cross-functional, multicultural team responsible for executing and delivering assigned projects across multiple time zones and countries.• Superintended three separate teams and provided strategic guidance and leadership over three overlapping projects from inception to completion.

Assessed and evaluated defects across entire projects, formulated support reports for post implementation team, and maintained training documentation for all processes and systems. Streamlined and mobilized $15 million in PO’s and purchases for current distribution center, developed new warehouse management system, and increased efficiency of all change requests for the project.Achievements:• Utilized strategic roadmaps to prioritize, align, and integrate entire lifecycle of a $120 million distribution center installation in a timely manner.• Directed replenishment, shipping departments, and teams across various processes comprising of testing, training, and post-go live support.

Built congenial and productive relationships with clients to ensure communication and organization of deliverables, managed website maintenance projects for the University and affiliated organizations, and generated targeted outcomes. Directed an innovative team across full project life cycle; cooperated with stakeholders to gather new applications and projects statistics, and coordinated contingencies to enhance performances/competencies.Achievement:• Installed a strategic vision by implementing new tools and supporting a creative services team to improve the web environment for clients.