Joe Desuta, Mba And Ms Mgmt Of It Email & Phone Number

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Provided CIO consulting services to brokers in the form of technology assessments creating stronger relationships for RPR and delivering actionable value to the brokers resulting in additional and repeat consulting engagementsOverhauled the lead management function for the largest Century 21 franchise. Leveraged G Suite to automate the agent on-boarding process through self-service saving over 2000 hours. Changed focus from appointments to conversions increasing rate by 28%. Developed a real time dashboard product providing transparencyPerformed a holistic technology assessment for an entertainment industry client. Assessment covered infrastructure, security, enterprise application upgrade strategy, and department reorganization. Served as interim CIO. The deliverable was presented to the executive board and successfully adopted as the basis of the IT strategic plan Created an innovative scorecard methodology used to determine the Upstream pilot market cities. The tool brought both consensus to RPR and its customer (UpstreamRE) and so much acclaim to RPR that it was even adopted (with permission) by a national real estate franchisorLed all aspects of the 2nd RPR CIO conference. Acknowledged as a monumental improvement by RPR executives, staff, and CIOs. 93% of the attendees indicated the event was of high value and would be very likely to come again Modernized a broker product for a large client by migrating the product and client to Office 365 and Sharepoint On-line. The new environment created an additional sales channel by providing secure content to MLS associations

Irvine, California, Us

CoreVest is the top lender for real estate investors funding more than 40,000+ units and closing over $6 billion in loans since 2014.Responsible for the technology function leveraging Salesforce as their ERP. Turn around effort included sourcing a new IT team, right-sizing IT partnerships, introducing project governance and expanding SalesforceUnbundled a costly, outsourced infrastructure contract to a more secure and responsive network while saving $300K. Components included adding RingCentral VoIP, fiber connectivity, Meraki switches, and MSPCreated a DW & BI system employing Snowflake, PowerBI, internal and 3rd party data sources (Black Knight) to create a completive advantage for lead generation. Initial MVP generated 40+ leads in the first 90 days.Prevented internal data loss at CoreVest through for Single Sign On, Mobile Device Management, fine tuned content filtering at the firewall, cloud based Anti Virus protection, and AI based Salesforce Event Monitoring which protected proprietary customer lists

Chicago, Il, Us

Realtors Property Resource (RPR) is the technology subsidiary of the National Association of Realtors (NAR). RPR has created powerful analytical tools for industry centered on NAR’s exclusive online real estate database. Provided program management and leadership for RPR’s 2 main industry wide initiatives. Liaised with product development, executives of brokers, MLSs and vendors on a national scale resulting in successful beta product launch UPSTREAM™ will create a single entry point for brokers of all sizes to manage property data—including its distribution to multiple listing services, publishers and vendors—saving time, effort and expense and ensuring more accurate, consistent data. The goal of UPSTREAM™ is to create a resource for brokerage firms of all sizes and models to provide a better consumer experience for today’s home buyers and sellers and enable brokers to more easily manage where and how their listing information is displayed as well as the terms for the licensing and use of that property data. These benefits – efficiency, control, risk management and customer experience – all represent a major step forward in the real estate data space.

Irvine, Ca, Us

First Team is the # 1 independent real estate company in Southern California and is ranked #10 in the US. The First Team family of companies also includes mortgage, title and escrow. Responsible for strategy, executive management, and support of the entire technology function for First Team and its family of companies. Scope of responsibility includes: application development and support, infrastructure and operations, service desk, and on-line marketing (including SEM and lead generation).Led the move to Google Apps for cloud based email and collaboration capabilities. The partnership with Google was the first for a top 10 firm in the industry, creating a first mover and competitive advantage for agents communicating with their clients and employees while significantly increasing reliability over a hosted environmentFormulated data center upgrade and cloud migration strategy by conducting an infrastructure assessment and remediation. Worked with vendors to explore IaaS model, cloud, and hybrid cloud solutions via an RFP processIntegrated Responsive Web Design landing pages with PPC and internal apps to create nimble lead generation campaigns consistent with company goals and ahead of market trends increasing lead volumeSpearheaded the creation of First Impression CMA through the full product development life cycle. Only CMA that seamlessly couples bank quality (AVM) data with First Team’s listing presentation. Partnered development firms and negotiated terms including market exclusivityElevated the adoption of Sneak Preview, a tool to share pre market listings, by creating the Email Blast. The innovation has created a competitive advantage through internal sharing over 3K pre-mls listings Introduced an effective Software Governance model where the project portfolio is continuously vetted by the appropriate stakeholders at the enterprise level resulting in predictable and transparent application development

San Diego , Ca, Us

Provided IT and management consulting for Paragon Relocation, ING Advisor’s Network (now Cetera Financial Group) and All-Safe Pool Safety Barriers, the industry leader in manufacturing and selling pool fences, nets, and covers.Managed a software migration project for Paragon Relocation. The project involved moving the company off of 2 back office systems to one enterprise system that support both operations and client facing. All client migrations were successfully delivered on time.Led a enterprise wide outsourcing project for ING/Cetera which includes procurement and installation of new laptops/desktops, servers, printers and fax machines, on-site and remote support, and help desk services. Managed all aspects from RFP creation and response evaluation to vendor selection.Created new eCommerce division for All-Safe by leveraging their ERP system (NetSuite). Managed all aspects of the business including strategy, marketing, product pricing, and fulfillment. Introduced IT best practices to All-Safe.Developed internal SEO strategy and capabilities which improved Google natural listing and saved over $300KProvisioned and imported high margin, private label products by working with US and global manufacturers

Minneapolis, Minnesota, Us

Responsible for the delivery of all IT projects, Change Management and Release Management functions for 2 business channels, Ditech and GMAC Mortgage Direct Lending. Partnered with North Carolina-based VP of IT to oversee staff of 45 direct reports, ~40 indirect reports, and ~10 outsourced vendor FTEs . Responsible for the management of IT budgets totaling $24M per year.Managed the ditech.com redesign project (2006), completing project on time and 19% under budget. New capabilities contributed to business benefits including a ~.5% conversion increase and the recognition of $8M in new revenues. Led 2007 redesign of ditech.com, including rapid development, testing, and security scanning. Delivered an aggressively planned 10-12 week project in 5 weeksOversaw a $3.12M annual vendor contract for LOS (Loan Origination System) systems and projects Negotiated and right-sized the support contract, reducing costs by 30% and saving $936K annuallyReduced allocated data storage costs by $300K by implementing archiving strategy for LOS/POS database to improve performance and decrease required SAN space. Consolidated environments to eliminate 5 unnecessary QA test regions and 1 production database

Minneapolis, Minnesota, Us

Responsible for the delivery of all IT projects, Change Management and Release Management functions for 2 business channels, Ditech and GMAC Mortgage Direct Lending. Manages a team of Project Managers. Streamlined and established IT governance processes and led the creation of DiTrac, a service request application, that is becoming a corporate standard tool for IT governance at GMAC

Newport Beach, Ca, Us

Managed a team of 10 developers, analysts, and contractors responsible for a portfolio of 60 commercial and homegrown business applications (web, client/server over Citrix) representing core business functions of leasing, billing, and collections. Led key upgrades, business process redesign efforts, portfolio simplification strategies, and staffing goals.Managed the most complicated MRI (commercial leasing and billing) upgrade in vendor history including subprojects of archive, audit, report simplification, server refresh, and custom enhancementsPerformed as both Project Manager and Resource Manager for over 20 projects using company’s SDLCCreated and implemented data management strategies that increased system performance and usability by 45%Leveraged ITIL certification to increase the efficiency of the Change Control Board for production change requests. Implemented first web-based system to enable apartment data to be displayed on Internet Listing ServicesLed audit remediation efforts by segregating duties of power users through application enhancement and role clarification resulting in the desired “in-compliance” rating

Pittsburgh, Pa, Us

Conducted a technology needs assessment and an IT strategic plan for Northwood Developed a business intelligence database from MLS data used to guide corporate level decision-making Researched and analyzed new loan origination and accounting systems for West Penn Financial and Northwood

Pittsburgh, Pa, Us

Responsible for strategic planning, directing, coordinating and managing the IT function company wide (72 offices in 4 states, 1500+ users). Modernized enterprise wide infrastructure leveraging web technologies and applications. Managed deployment of WAN, initial intranet, and initial e-commerce capabilities. Managed annual budgets and assets of $2.5M and an IT staff of 15 FTEs and contractors.Reduced TCO of PCs by standardizing on one product line and formalizing charge back system at a 15% cost savings Conceptualized and created a cutting-edge intranet application that enabled Hanna agents to exchange new listing information. This application contributed to a 30% increase in intracompany salesDesigned and implemented a network infrastructure project that provided broadband and network services for 72 offices. Project was completed on-time and under budget by 20%Earned Most Improved in Profitability award, first time award was won by the IS departmentIncorporated E-commerce functionality into web site, capturing 50,000 unique visitors per monthCreated Hanna’s first Intranet site, facilitating knowledge management and was the platform for web app deliveryRaised staff skill level and capabilities through use of a selective hiring process while lowering headcount by 10% Changed culture towards using technology, increasing email usage over 75%, improving customer response timeRedesigned purchasing process leveraging company and agent purchases, achieving discounts for all stakeholdersEstablished first security infrastructure and disaster recovery processes and procedures which were audited by E&YSecured a state grant for computer training worth over $120K that enhanced the skill level of both staff and agents

Pittsburgh, Pennsylvania, Us

Maintained accounting system, supported the accounting department, and managing firm-wide projects for a leading U.S. law firm. Wrote UNIX shell scripts for special projects to automate both system and accounting team maintenance tasks. Managed desktop portion of the firm's Y2K project.

Hermitage, Pa, Us

Managed IT and multiple business functions including HR and credit mgmt and led special projects in benefits and finance

Mba

Ba, Business And Political Science

Ms, Management Of Information Systems