Joe Goddard Email and Phone Number

Working in close partnership with the relevant divisional leadership / management team to deliver an end to end recruitment service, including external hiring and internal talent movement by managing relationship with candidates, business leaders as well as the key People Function stakeholders Owning the total accountability for the candidate experience throughout the hiring lifecycle and partner with the internal and external stakeholders between the candidate accepting an offer and starting in the business Coaching and influencing hiring managers on best practices around current market trends, and influencing change based on business needs and requirements. Being accountable for approving all job adverts ensuring they are compliant and drive appropriate levels of attraction Collaborating closely with the relevant Resourcing Business Partner as a peer and add a specific specialist knowledge to ensure the delivery, driving performance and ultimately supporting the achievement of business goals Attending all relevant hiring manager briefing calls; create a detailed hiring consultation document to evidence what is required from the hiring requirement; and highlight key timelines and outcomes

A customer service role – temporary deployment whilst working remotely. Responsible for taking calls from current and potential Universal Credit claimants. This involves providing information, advice and guidance on the scheme and processes, escalating issues to Case Managers and Work Coaches as necessary and signposting to external support services. Take inbound calls from our existing customers on a range of account related queries

Responsible for contacting ex-Nurses, Doctors and Healthcare Professionals from the NHS to help during the COVID-19 pandemic. Using an everchanging system and Microsoft Excel, I was able to adapt on a regular basis to new guidance and ensure that all people returning to the NHS are qualified and DBS compliant. Due to my work on this project, I was quickly able to be help elsewhere and was also asked to help on the Quality Assurance Team to ensure that all returners are processed correctly within the requirements and guidelines set. This role helped me to further develop my working knowledge of data privacy frameworks and regulations within the compliance or data protection team.

Responsible for writing job descriptions, sifting candidates internally and externally sourcing them through a variety of methods, screening candidates, liaising with hiring managers, providing feedback, ensuring that all documentation provided is DBS compliant and offering successful candidates.  Processing candidates through Apprenticeship and Graduate Schemes Review resourcing campaigns, and candidate and assessor feedback to drive best practice and continual improvement Liaise with key stakeholders to provide updates on activity and performance indicators to ensure all deliverables and milestones are met in a timely fashion Control all pre-employment vetting in line with legislative, client specific and company requirements and ensure that rigorous candidate screening and vetting standards are met.

Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst staff and making sure motivation levels are maintained. Responsible for the day-to-day running of the Dearne Valley and Leeds Regions within the CCM Recruitment. Ensuring that all candidates are provided with a positive experience. Adopting a hands-on approach and lead by example, setting great standards for everyone to follow. Providing campaign data and produces MI reports using recruitment data captured in trackers as required. Allocating daily tasks and workloads to all team members Review and improvement of recruitment processes in line with delivery needs Implementing new initiatives and ensuring all staff understand expectations and requirements Handling employment applications through the Applicant Tracking System

Providing an efficient, accurate and streamlined service to the business with regards to all recruitment and resourcing related matters. Including duties such as proactive sourcing, agreeing job advertising methods, liaison with recruitment agencies, hiring managers and other HR colleagues to ensure that the process from initial request to successful candidate is smooth. Passionate when it comes to sourcing great candidates, and have excellent attention to detail, ensuring that all relevant documentation is in place. Deliver a transparent recruitment process to candidates, dealing with queries in a timely and customer focused manner. Conduct Telephone Screening or reviewing of Video Interview based assessments in line with agreed scoring measures ensuring constructive feedback is provided to all applicants at every stage of the recruitment process Liaise with hiring managers regarding process to ensure understanding of requirement and provide updates on activity and key performance indicators to ensure all key deliverables and milestones are met in a timely fashion

Answer incoming calls from customers to take applications, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Determining eligibility by comparing client information to requirements Maintaining and improve quality results by adhering to standards and guidelines in addition to recommending improved procedures Updating job knowledge by studying new product descriptions

Responsible for the day-to-day running of the store. Maximising the profit whilst minimising costs. Ensuring that excellent customer care standards are met. Manage, motivate and developing my team to maximise their performance in terms of customer service and other skills. Adopting a hands on approach and lead by example, setting great standards for everyone to follow. Effective management and compliance to the companies operating policies.-Managing and motivating a team to increase sales and ensure efficiency-Managing stock levels and making key decisions about stock control-Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development-Ensuring standards a high quality customer service and health and safety standards are met-Resolving health and safety, legal and security issues-Attending and chairing staff meetings including monthly management meetings-Updating colleagues on business performance, new initiatives and other pertinent issues

Providing support for the assistant manager and manager, cover for them when they were not there, and look after the staff. Ensuring a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.

Working opening and closing shifts without an assistant manager or manager present. Assuming management functions such as directing other employees and making decisions when another manager isn't around. Usually performing the same selling and service activities as colleagues, but they have the responsibility of leading staff through operational procedures including cash handling, merchandising, stock control and sales.

Promote the sale of products, offering guidance and product knowledge where required. Maintain excellent standards of customer service at all times whilst adhering to company policies and procedures.

Responsible for providing an efficient and professional situation for staff and customers whilst providing a professional service to customers and to ensure the efficient operation of the business