ISR Winco Window CompanyISR Nudo Exterior Architectural Panels (Verzatec Company)

Led the inside sales group including, estimating, project coordinators field service, customer service, fabrication, quality, R&D, engineering and shop drawing divisions facilitating the order process from design into manufacturing.•Led group that helped Independent Representatives book 2-6 million dollars per month.•Worked with architects, sales representatives and customers to develop value based solutions and managed projects from inception to completion.•Stream lined quoting process to reduce quote lead time from 5 days to less than 2 days.•Initiated Teamwork Recognition program to increase overall teamwork and created an internal and external corrective action program.•Tracked and managed market trends to meet company growth targets•Led group of Shop Drawing Draftsman developing process efficiencies and accuracy improvements in drawings.•Led Field Service group responsible for field issues and created a corrective action process for quality improvements.

Oversaw and managed the product development group. Took the lead technical role to design and solve customer issues, while increasing value for specific customer products.• Managed cross functional teams that created and selected BOM’s, routings, tooling, and testing procedures. • Researched and tracked trends in five niche markets including tire tracking, electronics, health care, document identification, and commercial goods with an emphasis in barcode labels and permanent bonding solutions.• Facilitated timely resolution of customer issues and concerns through management and employee action groups.• Created and established cost reduction group that targeted lowering company’s operating cost and expenses by 100,000 dollars.• Created and implemented thermal transfer product line resulting in sales revenue increase of 10%.

• Created tooling designs and equipment recommendations.• Produced and designed CAD drawings and proto-types.• Researched and produced process flow, capital requirements, material research, costing, material testing and implementation of testing.• Recommended and reviewed bill of materials, routings, material cost reductions, sales support and MRP, Great Plains and CRM set up.

Designed and processed new parts in the area of foam rubber and sealants• Designed CAD drawings, die design, design FEMA, APQP, PPAP, and new product approvals• Provided sales support, costing quotes, bill of materials, setting and defining routing of materials, responsible for all QS 9000 documents and internal audits and processing of new parts