- Accountable for leading business strategy and execution for Third Party Data, Digital Integrations, Renewal Process Optimization, Portfolio Management and Acquisition Experience for Small Commercial

- Responsible for the development and execution of strategies related to the utilization of Third Party Data across the entirety of the Small Commercial Business model, impacting pricing, underwriting, business processes and operations. Additionally responsible for internal Small Commercial data strategy.

- Direct a team tasked with conducting deep analytics of the book of business as well as underwriting automation and agency performance. Leverage analytics to identify, recommend and implement adjustments to or development of strategies consistent with Select business objectives.- Lead and develop detailed analytics strategy for Data Integrity processes and other book of business initiatives. - Design and execute monitoring and reporting to enable diagnostics of Underwriting, Product and Quality initiatives. Partner with Product Management and Field leadership to develop and implement action plans in response to identified trends. - Partner with 3rd Party Data and Product Strategy Teams to identify data needs, evaluate 3rd Party Data availability and accuracy to design/develop business application strategies. - Work with data and data systems in the assessment of financial performance and development of strategy. Partner with Actuarial Research and Business Intelligence to understand data trends and delivery methods and provide feedback in order to enhance the accuracy and delivery of the data.

- Responsible for management and analysis of various Small Business Insurance products in Pennsylvania, Maryland and District of Columbia- Worked in advisory capacity to VP of Prod Mgmt for Mid-Atlantic region, with responsibilities including prioritization of team initiatives, representing interests and opinions, and serving in a mentor capacity to newer team members- Collaboratively developed, led and marketed a Data Validation strategy and process as a consequence of in-depth analytics into performance drivers, resulting in largely benefited financial results, along with greater organizational awareness and shared learning- Participated in 9-month pilot training program with the Underwriting Professional Development Program, which supplemented product and pricing focused knowledge with underwriting, field sales and operations comprehension and on-the-job experience- Served in various capacities for numerous department and cross-disciplined teams, with objectives ranging from in-depth business results analytics to effective team communication

- Developed numerous processes for consistent, accurate, and informative monitoring of key business metrics, designed to be easily leveraged across the department- Participated in multi-disciplined teams to develop new product strategies and offerings, requiring cross-functional understanding of product introduction requirements and impacts- Gathered information from field sources such as Travelers sales employees, claim supervisors, and independent agents to make business decisions with real world input

- Supported PI Product Management Organization through various roles