Dedicated business development professional, passionate about impact and improvement. I have demonstrable experience in strategic planning to drive client retention. Insights-driven, I am skilled in data analysis - able to identify opportunities and optimise these for business growth.Solutions-oriented, I quickly adapt to changing business contexts, taking pride in my work. I am a natural communicator, I value the significance of building constructive relationships at all levels. Areas of Expertise:· Business development· Client prospecting· Leading commercial negotiations and closing terms· Account management and client relations· Data-driven decision-making· Product demonstration and training· Project management· Process development and business improvement · CRM development, implementation and oversight· SaaS integration· Market dynamics and competitor analysis· Clear and effective communication· Evaluation and impact reporting· Events and conferences
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Regional Account ManagerEast Midlands Central Station (Emcs) Limited Nov 2021 - Feb 2024Nottingham, England, United KingdomBusiness development lead for the UK’s largest independent security monitoring provider. Account management responsibility for 400+ businesses across London and the South East, with a collective revenue of over £3.5m.· Leading overall client retention strategy for the region. · Deploying data and trend analysis to exceed new business targets. · Projected new business income generation of £800k for 2024/5. -
Account ManagerSecurity Monitoring Centres Uk & Ireland Jan 2020 - Oct 2021Nottingham, England, United KingdomBusiness development management for the UK’s largest remote security services provider. Account managing 250+ businesses across the UK, with a collective revenue of over £3.2m.· Strengthening relationships with a diverse range of UK clients.· Developing and implementing successful income generation strategies for SMEs.· Taking the lead on impact analysis and reporting. -
Internal Account ManagerSecurity Monitoring Centres Jan 2019 - Jan 2020Nottingham, England, United KingdomPromotion into newly created role, account managing 1,100+ small businesses across the UK. Collective revenue in excess of £1.5m.· Exceeded year 1 targets by 50% within 9 months, opening 150 new accounts in the process.· Developed robust processes for client growth tracking. · Designed and delivered new programme of product demonstrations and presentations.
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Sales Hub AdvisorSecurity Jan 2017 - Jan 2019Nottingham, England, United KingdomProvided assistance to the field-based management team, focusing on customer insights and facilitating customer onboarding.· Developed an in-house management system to project client growth.· Enhanced efficiency through process review and improvement.· Recognised a market opportunity, resulting in the creation of a new role within the business.
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Customer Support AgentSecurity Monitoring Centres Sep 2012 - Jan 2017Nottingham, England, United Kingdom
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Alarm Dispatch AgentSecurity Monitoring Centres Aug 2007 - Sep 2012Nottingham, England, United Kingdom
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Customer Support AdvisorSecurity Monitoring Centres Apr 2003 - Aug 2007Nottingham, England, United Kingdom
Joseph Fisher Education Details
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Lincoln College, NewarkA-Level X 2 -
Lincoln College, NewarkBtec Diploma
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Toot Hill School, BinghamVarious Grades
Frequently Asked Questions about Joseph Fisher
What is Joseph Fisher's role at the current company?
Joseph Fisher's current role is Experienced Account/Business Development Manager.
What schools did Joseph Fisher attend?
Joseph Fisher attended Lincoln College, Newark, Lincoln College, Newark, Toot Hill School, Bingham.
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