Joseph Eyer Email & Phone Number

Crown Point, Indiana

Not-for-profit 100 plus-bed acute care hospital offering a broad range of services. Part of the Franciscan Alliance Healthcare System, Northwest Indiana & Illinois' 6 hospital healthcare system. Supervised two shifts of housekeeping staff of up-to 30 employees. Recognized multiple times by patients and visitors as a voice and caregiver for the needs and concerns of the patient.

Hammond, Indiana

Preacher, Teacher, Counselor, Coordinator, Planner, Designer,

Hammond, Indiana

Developed new menu’s according to the state and community nutrition guidelines. This caused the students to not only eat more of the food they were served, but also raised the actual grades of the students a minimum of half a letter grade. Created the food and nutrition snack program, workshops and field trips that educated and introduced the students to the many fruits and vegetables available to teachers, parents and students. Many parents stated that the kids were enthusiastic about eating certain vegetables at home. Started the Student Work Study Program, allowing about 60 high school students to work in the school kitchen, and learn life skills in preparation for the job force. Students were confident and prepared for the job force. Many students were hired at their first job. Taught classes such as food service sanitation, team building, and communication.

Hobart, Indiana

Not-for-profit 200 plus-bed acute care hospital offering a broad range of services. Part of the Community Healthcare System, Northwest Indiana's 3 hospital healthcare system. Worked with two shifts of housekeeping staff of up-to 50 employees to perform daily tasks of cleaning the hospital, patient rooms and doctor’s offices, maintaining floors and carpet, overseeing patient, client, doctor and office relationships, and ensuring department’s service and satisfaction. Trained and developed Housekeeping “processes” such as “picture perfect” that raised the patient satisfaction and cleanliness scores to above the national threshold by across the board implementation and follow up. Received several personal “thank you” notes from the Support Services Director and CEO in recognition of hard work and successful performance.

First Baptist Church In Hammond, Indiana

Coordinated outreach in to the inner city, reaching families, teenagers, children & adults utilizing church programs & opportunities for spiritual instruction, counseling, learning, growth, and service.

Nw Indiana

Not-for-profit 200 plus-bed acute care hospital offering a broad range of services. Part of the Community Healthcare System, Northwest Indiana's 3 hospital healthcare system. Worked with two shifts of housekeeping staff of up-to 56 employees to perform daily tasks of cleaning the hospital, patient rooms and doctor’s offices, maintaining floors and carpet, overseeing patient, client, doctor and office relationships, and ensuring department’s service and satisfaction. Trained and developed Housekeeping “processes” such as “picture perfect” that raised the patient satisfaction and cleanliness scores to above the national threshold by across the board implementation and follow up. Received several personal “thank you” notes from the Support Services Director and CEO in recognition of hard work and successful performance. Raised employee/patient satisfaction and cleanliness scores from 45% to 90% in one year with program ideas such as “aces in their places,” training and development workshops, one-on-one and team high, medium and low development as well as interdepartmental and peer recognition initiatives such as “shout outs,” employee of the month, and “spirit cards”. This union of housekeeping, nursing staff, doctor’s offices and patients spoke to not only the dedication and buy-in of the staff, but also the new spirit of teamwork that these best practices established put the patient first in the minds and actions of the hospital staff.

Schererville, Indiana

Managed a staff of up to 150 and staff of six managers. I managed the sales, customer flow, community relationships and state and company inspections. Cut labor expenses and food cost expenses in half. I used some of the monies to improve the restaurant appearance and equipment. Grew the restaurant from failing in sanitation, financials and performance to passing in three short months by implementing “processes,” and “performance” recognition throughout the restaurant. Increased restaurant sales from $4.5 million dollars in sales to $6 million dollars in sales during my first year by increasing quality, courtesy and service. Organized fund-raising programs and began hosting community venues such as business networking meetings, Medicaid/Medicare program, weddings, funeral receptions and community organization events that utilized unused seating in the restaurant. Recruited and partnered with community groups such as the “Kiwanis of America” and the “Red Hat Club,” the veteran’s association, the police department and the area schools. Developed and wrote the employee handbook policies and procedures, which formalized and unified the staff and allowed for performance measurements and follow up.

Lafayette & Michigan City, Indiana Area

Managed a full-service casual dining experience.