Joe Ferrari Email & Phone Number

Florida, United States

Whether you’re in retail, CPG, insurance, life sciences, healthcare or any other industry, every experience counts. If you plan to win in the experience economy, your customers expect you to deliver hyper-personalized and connected experiences at every touchpoint, while respecting their privacy, consent and communication preferences. Meeting these customer expectations isn’t easy, however, especially if your understanding of your customers is siloed, disconnected and fragmented.

Flosum brings together people, processes, and technology to optimize, visualize, and govern business value flow through your entire Salesforce ecosystem.An all-in-one solution for requirements management, version control, deployments and regression testing.Designed with a “clicks not code” approach to achieve the goals that Salesforce developers require, allowing changes to components limited by Git-based solutions, keeping orgs in sync, and executing deployments quicker than ever before.

Orlando, Florida Area

Through strong development, digital marketing, and strategy, we help brands build successful user-centered ecommerce experiences.

Orlando, Florida Area

Orlando, Florida Area

Serve the SMB market in Central Florida area with planning / designing / implementing Audio Visual / IT / Network / Security projects.

Tampa/St. Petersburg, Florida Area

I worked in Citi’s North American Operations Hub based in Tampa, FL. Projects were focused around standardizing processes across North America, Latin America, EMEA and Asia Pacific.

Orlando, Florida Area

Provide Project Management / Implementation management for new client deployments, platform upgrades, migrations, etc. Responsible for working with clients on defining application requirements, hardware / software functionality, telephony provisioning and test environment set-up. Preparing all PM related documents, managing status calls and monitoring team progress.

Orlando, Florida Area

• Lead project kickoff calls and develop requirements, timelines and resource constraints• Prepare Budgetary Estimates and Statement of Work documents• Analyze customer RFPs for technical feasibility• Liaison to Engineering & Operations teams to coordinate efforts between departments• Manage customer expectations, prioritize projects based on available resources• Educate customers on Voxeo product features (SMS, IM, Mobile Web, Smart Phone platforms)• Coordinate workflow between multiple external vendors• Resolve technical implementation challenges• Draft technical support documentation for client and internal use

Orlando, Florida Area

Provide custom design and installation of residential home theater, audio, networking and surveillance. Also provided voice, data and networking services both residential and commercial clients.

Maitland

IT support for enterprise applications, networks (data & voice) and technologies.

Orlando, Florida Area

Provided support for AT&T's Oracle Account Payable web application.

Orlando, Florida Area

Worked on the LANTIRN project compiling cost data for metrics & reporting.