As a screenwriter, I’ve specialized in feature-length scripts in the action, thriller, detective, and historical genres. All of my available spec scripts have earned a “recommend” rating from professional script readers. I’m actively developing new contacts and resources in the motion picture industry. I’ve applied storytelling and narrative skills acquired with the publication of seven novels and more than 10 short stories.As a customer service representative, I’ve supported an office of more than 100 social workers and their supervisors. I've assisted up to five unemployment insurance claimants per hour with questions and problems over the telephone, as well as five to ten email support requests. Using my communications skills, I provided clear, professional, accurate, and appropriate communications to internal and external customers by email and phone, as well as explained complex rules and regulations in easy-to-understand language. I've entered data into five to ten unemployment claims per day with accuracy and speed.As a communications professional, I've created monthly newsletters, up to four news releases a month and weekly social media posts on Facebook, Pinterest, Instagram, and X (Twitter). While managing a list of 500 media contacts in Washington, Oregon, California, and British Columbia, I've executed communications on multiple platforms, including social media, web, email, print, broadcasting, and online video. I'm the author of more than 15 non-fiction and fiction books, and I've published more than 50 essays, articles, and ephemera.My skill set includes:• Windows 11• Microsoft Office Suite• Word• Excel• PowerPoint• Access• Power Automate• SharePoint• Microsoft Forms• LibreOffice• GIMP• Writing• Editing• Documentation• Audacity• OpenShot• Amazon KDP• Kindle Create• Facebook• Twitter• Instagram• WordPress