Joe Froelich Email & Phone Number

Managed technology implementation for start-up Travel Tour operation.

Managed the day to day operations for $10M manufacturer of custom doors and windows including production, purchasing, installation, accounting, finance and human resources.

Provided comprehensive business and technology consulting services to a wide variety of clients.

Directed international staff of 110 technologists in 6 global sites. Provided planning, financial management, implementation and support of global business systems for 3 American Express business units. Budget responsibility of $37MM

Led the implementation and support for the leading online corporate travel-booking product. Partnered with, Microsoft in defining product scope and integration with internal proprietary systems. Managed support and implementation team of 25 employees with an annual budget responsibility of $5.8 MM

Oversaw reegineering team that redesigned the customer servicing function and associated processes.

Directed a customer service organization that provided Information Services to all Corporate Card and Business Travel customers including development, production and delivery. Responsible for receivable management of more than $450 MM. Developed and maintained relationships with Fortune 100 client accounts. Managed staff of 115 employees with an annual budget responsibility of $20 MM including Customer Service and Account Receivables for over 70,000 card members with annual billings of $450 MM.

Managed the BackOffice accounting operations for Travel organization with responsibility for operations and system development and support. Managed staff of 165 employees with an annual budget responsibility of $15 MM. This included Airline Reporting Corporation ticket settlement and reconciliation for over $2 B in annual air sales and $300 MM in refunds.

Mba, Mba

Computer Programming

Bs, Biology

Activities and Societies: Kappa Alpha Order; NCAA Football

Education record