Svp, Group Management Supervisor
Greater Detroit Area
Consumers Energy Oct. 2012 - Mar. 2015Identified by agency leadership to solidify and build a cohesive approach to Consumers Energy business. Established processes aligning deliverables and fiscal management across five separate lines of business. Impact: Achieved 1st Quartile ranking for Residential Gas customers as measured byJ.D. Power and Associates.● Delivered marketing and communication solutions increasing customer satisfaction and daily relevancy of energy offerings in low interest utility category. ● Delivered robust analytics confirming a correlation between media expenditures and marketplace response.● Aligned agency teams securing SOW’s for 2013 and 2014 resulting in +12% in agency revenue.United States Navy Recruitment2004 – 2012 Manager of US Navy recruitment effort including cross-agency execution of $100+ Million account. Deployed lead gen communications to multiple target audiences, managed a Government contract, instilled planning and fiscal processes while developing media partnerships, brand awareness, interest and consideration among 17-24 yr.-old audience.Impact: United States Navy achieved their General Enlisted recruitment goals for 100+ straight months, and their total recruitment objectives for fiscal years 2007 – 2011.● Delivered solutions including online efforts, a video game, iPhone App, multiple partnership efforts with Discovery Networks and NBC/Universal, event marketing tours; NASCAR, ESPN, Ironman World Championship Triathlon, and a proprietary Navy SEAL Fitness Challenge● Teammate responsible in pitching and retaining US Navy contract in 2005 and 2009● Generated $5,000,000+ in incremental review for the agency between years of 2005 and 2010HAVEN 2011 - PresentManage all aspects of pro-bono account supporting education and awareness of facility helping victims of domestic violence and sexual abuse.● Rebuilt website, developed PSA campaign, develop materials for yearly fundraiser/auction