Senior Implementation Analyst
Current- Analyse and investigate system/process issues reported by internal/external clients and initiate correction of system configuration issues, perform regular data integrity reports and address/fix data issues, provide.
- Prevented incidents through the creation of new data integrity reports and the immediate correction and rectification of system data
- Maintained good client relations through the timely and accurate provision of adhoc reports
- Contributed to the smooth running of the fund annual review through the timely provision of the required review data
- Avoided client/member complaints by immediately actioning issues raised regarding system records