Joe Hand is a Senior Practice Leader, Global Enterprise / Managed Services at Genesys. They is proficient in French. Colleagues describe them as "I had the pleasure of working for Joe while I was at Genesys. I found myself regularly stepping into his office and discussing ideas that I had for how we could develop our services practice and better serve customers. Joe allowed me the opportunity to trial and test multiple solutions while providing me guidance on how to best serve our customers. His leadership directly allowed me the opportunity to grow and develop into multiple career opportunities." and "My time spent working for Joe on the Managed Services team was a time of growth for myself and the team. During that time, Joe provided mentoring and leadership that allowed for our team and revenue to grow as well as my own skills and abilities. Joe displays a true passion for customer and employee success. He has the experience and dedication to ensure that both are accomplished. I will cherish the time that I spent working with Joe on the Managed Services team. "