Global leader responsible for transforming operations to drive unprecedented change across the enterprise resulting in high performing global functions.Led a global team of over 250 employees and managed an annual operating and program budget of over $90 Million.Conceptualized and implemented a transformational process for managing global multi-business program demand that focused meeting regulatory requirements while achieving financial and operational returns.Consolidated regional operational structures in the Americas, EMEA, and APAC into one global operation while increasing project delivery by over 200% and an operational cost reduction of 45%.Created best practice change management processes through delivery of global transformations and implementation of cloud financial systems.Developed and implemented Diversity & Inclusion program (DE&I) through eduction, workplace equity, and allyship resulting in expanded opportunities, hiring practices, and employee engagement.Focus on Employee Engagement through communication, education, mobility, and participating resulting in lowest level of attrition in the division.

Our venture philanthropy firm supports education entrepreneurs to provide quality primary school education, improving impoverished communities. To ensure that every child has access to quality primary education.

Formulated and executed collaborative overarching risk management strategies and activities aligned with business objectives to ensure long term growth.Built a top performing team of over 200 employees with annual operating and program budget of over $80 Million.Led and streamlined the overall risk committee governance and the Executive / Board risk reporting process for the combined Americas Risk organization, creating more effective governance while reducing the number of committees by 50% and reports by over 25%Implemented employee engagement activities to ensure optimized talent recruitment and retention with optimal staff development, resulting in an increase in retention and employee performance.Identified and implemented over $32 Million in annual operating cost savings in application and data management processes.Conceptualized and implemented a project risk assessment and reporting process, resulting in stronger project performance as measured by on-time completion and agreed upon delivery.

Established and managed the Company’s first Enterprise Data Management Office and provided global leadership to operations in EMEA and APAC.Resolved all outstanding regulatory issues and implemented enterprise-wide process improvements, resulting in significant capital savings through successful CCAR results with no regulatory findings.

Amplified closed loan volume by 400% within 120 days through implementing a direct lending strategy that developed a targeted market, product, and pricing plan for nationwide direct and affinity channels, using big data and customer experience.Conceptualized and managed lead generation and delivery of Internet and high-value technology solutions to leverage infrastructure and manage costs though leverage of strategic alliances.

Developed and implemented initial operational risk program for 2nd largest U.S. retail bank through overall risk oversight for multiple merger integrations, business expansion, international transformations, and new product development.Identified new and emerging risks and worked with businesses to accept and manage or successfully implement mitigation.Significantly improved operational and change outcomes through champion / challenger on business activities results, contributing to organization winning "JD Power" best customer experience awards.

Developed and implemented new mortgage refinance products and organization designed to refinance troubled mortgage loans, implemented prior to national government-sponsored refinance programs.Co-led a cross-organizational team to mitigate losses in the Mortgage and Retail Credit Portfolio, resulting in $160 Million in cost-out savings through successful execution of front-end collection strategies, customization of loss mitigation techniques and enhancement of property foreclosures and liquidation.

Formulated strategic plan and led management of divestiture activities ($43 Billion portfolio and supporting business successfully sold and converted within nine months).

New business development, proposals, design and final execution of service delivery. Due diligence reviews, negotiation and support for client merger and acquisitions. Redesign and implementation of internal control environments. Co-authored FIrm approach for financial institution risk assessments. Implemented and managed regulatory reporting for SEC, OCC, and NASD clients. Developed and implemented internal control services practice.